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Topics - Siri M.

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Extension Support / Multiple options for weight based shipping.
« on: March 03, 2017, 05:32:54 AM »
Hello. I am wondering if there is a way to make more options for weight based shipping? With Thailand Post I use EMS, Second Class Air, and SAL shipping. All of these are weight based and are very different in pricing, but all priced by zone and weight.

I would be nice at checkout to allow the customer to choose regular Air, EMS or SAL shipping and also showing the different prices of each shipping.

Basically it is like I want to clone Weight Based shipping three times and change the pricing and Title. Is this possible?

Thank you,

Hi. After I did a couple of manual upgrades from 1.2.5 to 1.2.7, I see now that the weight based shipping option is no longer available in the checkout. The free shipping and default flat shipping are still working in the checkout.

Everything is the same in the administration, locations, settings, weights, everything. It was working before the upgrade. Nothing in the error logs. Automated upgrades failed, so I had to manually upgrade. I had a few glitches with the upgrading, so maybe something didn't get copied over, not sure. However, the site does seem faster after the upgrade, so that is nice. Good job.

Thank you for your time.

Hi. I managed to upgrade my site from 1.2.5 to 1.2.7 doing manual upgrades on a clone site in a separate directory. Everything seems to be working, but one small issue is that there is now no mouseover zooming of the main product image on the homepage. I've looked at js files and such, but I don't really know what's wrong.

Any ideas?

Thank you,

I just spent a half an hour with InMotion tech support on chat. The problem is that Abantecart mail isn't working on their servers. I tried my site (1.2.3) and also did a fresh install of AbanteCart cart 1.2.4. Both have the same problem. Tried both mail() and SMTP, different ports, etc. The tech support tested and tried themselves and finally said "I honestly don't know why its not working, it could be a server issue with incorrect php version but we are just not getting errors to show it."

 My localhost mail is working fine with everything else. She said this is PHP version is 5.3.

Sometimes, depending on settings, there are errors in the log, such as these:
2015-11-11 2:13:13 - warning: AbanteCart core v.1.2.3 fsockopen(): php_network_getaddresses: getaddrinfo failed: Name or service not known in <b>/home/botani22/public_html/core/lib/mail.php</b> on line <b>234</b>
2015-11-11 2:13:13 - warning: AbanteCart core v.1.2.3 fsockopen(): unable to connect to (php_network_getaddresses: getaddrinfo failed: Name or service not known) in <b>/home/botani22/public_html/core/lib/mail.php</b> on line <b>234</b>
2015-11-11 2:13:13 - Error: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)

Or if I change to SMTP setting with "" I get this:
2015-11-10 19:51:43 - Error: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)
2015-11-10 20:02:08 - Error: EHLO not accepted from server!
2015-11-10 20:02:08 - Error: AUTH LOGIN not accepted from server!
2015-11-10 20:02:08 - Error: Username not accepted from server!
2015-11-10 20:02:08 - Error: Password not accepted from server!
2015-11-10 20:02:08 - Error: MAIL FROM not accepted from server!
2015-11-10 20:02:08 - Error: RCPT TO not accepted from server!
2015-11-10 20:02:08 - Error: DATA not accepted from server!
2015-11-10 20:02:08 - Error: DATA not accepted from server!
2015-11-10 20:02:08 - Error: QUIT not accepted from server!

Anyway, this started after moving from Arvixe. At arvixe the mail worked fine with default mail setting.
As of now there is no contact mail, no sales confirmation mails, nothing.

Any ideas on this? Any work arounds?

Thanks much

General Support / SEO rewrite problems when using shared SSL (SOLVED)
« on: November 10, 2015, 04:38:48 AM »
I just moved my site from one web host to another and everything seems okay. However, now when I use the new company's shared SSL, I get 404 errors on product pages and other pages. When I turn off SEO, all pages work fine. When I turn off the SSL option, SEO rewriting works fine on all pages. It seems to be a rewrite problem when using SSL and the two just don't work together. Any suggestions? I used to not have this problem in the past. I am thinking some changes to the .htacess file will fix this problem, but it's beyond my knowledge.

Eventually I want to get a dedicated SSL, but just want to get this working for the meantime.

EDIT: I think it's working now. I changed "RewriteBase /" to "RewriteBase /~username" in .htaccess file. Seems okay now.

General Support / Cannot read copied database for new install.
« on: August 02, 2015, 03:29:35 AM »
It's a long story, but after trying an upgrade, I have zero luck importing backups and mysql dumps etc, so I ended up doing a fresh install of 1.1.9, which seems to work better for me than 1.2. The new install worked okay, and after that I copied my old SQL database into the new database (I had to drop tables in the new database to do this, or it stopped with NULL errors). After copying all old info over into new database, the new install no longer loads, neither website or backend. There is some kind of database error which is in the log file pasted below. Any suggestions on how to at least get my site up with most of my data would be greatly appreciated. Thanks!

2015-08-02 7:14:59 - database error:  AbanteCart core v.1.1.9 Error: Unknown column 'e.update_date' in 'field list'<br />Error No: 1054<br />SELECT DISTINCT
                    st.alias as store_name,
                    s.value as status
            FROM ab_extensions e
            LEFT JOIN ab_settings s ON ( TRIM(s.`group`) = TRIM(e.`key`) AND TRIM(s.`key`) = CONCAT(TRIM(e.`key`),'_status') )
            LEFT JOIN ab_stores st ON st.store_id = s.store_id
            WHERE e.`type`  IN ('extensions', 'payment', 'shipping', 'template', 'language') in <b>/home/user/public_html/core/database/mysql.php</b> on line <b>114</b>

Hi. I noticed in Paypal I had a sale, so after checking the site I see there is no sales record at all. Nor was an email sent to me about the sales. This has never happened before, so seems a bit strange. I haven't updated or changed anything lately. Last week had a few sales and everything was normal. So I went ahead and shipped the item using the Paypal information.

Any ideas about this?


General Support / Can't upload Dump.sql file
« on: October 31, 2014, 02:34:50 AM »

I backed up a previous version and then installed a fresh AbanteCart cart on an add-on domain. When I try to upload the back up with the dump.sql file, which is about 13 megs, it eventually times out. This uploading also creates php processes on the server which refuse to die, even after deleting everything, and which I have to go in and kill manually.

Is there a way to fix this so I don't have to spend hours redoing the new site?

Thank you

Customization help / Is there a way to make a landing page?
« on: August 02, 2014, 05:18:17 AM »
Wondering if there is a way to make a landing page, say one for Adwords customers that appears after they click an Adwords, grabbing their attention with a sales pitch and then proceeds to the homepage or product page with a "continue" button or something like that.

Any ideas?

Thank you much.


General Support / Google Adwords Conversions Code. Already built In?
« on: August 02, 2014, 02:20:04 AM »
Hi. I've been using Adwords for a while and I know it's working because some customers mentioned it. However, for a couple of months now my conversions in Adwords has always shown zero, as if I have never had a conversion. The rest of the website tracking seems to work okay.

I've set up conversion trackings in Adwords, and they have some HTML code that goes into the "Thank you" page or whatever the customer sees after buying something. However, I thought that Abantecart already has this code built into the PHP. Is this correct? Is there something I need to do more with Google HTML code?

I hope this makes sense..

Thanks much
Edit: I just did a full purchase test. I noticed Paypal does not direct back to the site after paying. Is this one reason conversions do not show up? Thank you

Hi. I bought one of the templates from the extension shop and played it around some. I decided it needs some work so I reverted back to the default template that I have been using. Now the shopping cart icon/basket block that is near the banner is gone. Other blocks such as language, currency etc load fine.

This all started after trying out the new template. I also had a very difficult time replacing store-logos with that new template, which is template552. Seem to be a few bugs

2014-07-31 14:27:19 - load error:  AbanteCart core v.1.1.9 Error: Could not load template blocks/cart_bottom.tpl! in /home/... blah blah../core/engine/view.php on line 302

Thanks much.

Hi. I like to use Paypal Express because some customers don't need to have a paypal account, so they can just use their credit card with the Paypal site. However, using this option, if the customer clicks the "checkout with paypal" button, it takes them directly to Paypal for processing, and skips my shipping options page. It just uses the free shipping option I have set up. Also, it skips my return agreement that customers must usually read and check before proceeding.

I don't have this problem with the regular paypal module. With regular Paypal, everything works fine. But customers must already have paypal account, or create an account.

Is there someway to tweak Paypal Express so it goes to shipping options first, and also return policy page?

Thank you for your time.

General Support / E-Mail Address does not appear to be valid!
« on: April 05, 2014, 10:11:42 PM »
My mother tried to create account, but the server timed out. Now we get "E-Mail Address does not appear to be valid!" when trying to recreate account. Same problem on both her end and my end. When I tried "forgot password" said no records of this account.   I find no traces of her email account in the Mysql database, unless I am looking under the wrong database.

Her email is

Any thoughts on this?

Template Support / Banner Manager not recognizing on-off status
« on: March 26, 2014, 04:17:26 AM »
Hi. I've been playing around with the HTML5 slider banner today and made some changes to the sample banners. However, for some reason the on-off status doesn't work under the manager now. All of the banners will say off in the manager, but all of the five banners are playing. I change the status to off or on, save the changes, refresh the page and everything goes back to off. Therefore, I can't shut down individual banners. I tried different browsers, emptied browser cache, etc, still the same. Last week everything was working fine, but now this started. Strange.

Any ideas?


General Support / 404 error when using shared SSL
« on: March 20, 2014, 05:05:35 AM »
Hi. I installed a second Abantecart on my server under another domain. Everything is working fine except that I cannot use my shared SSL on pages such as Login, Checkout, etc. I get the 404 error page "The server can not find the requested page;" with the very long URL of random letters. I didn't have this problem with the other installation, which I have already deleted. The SEO URL rewrite is working fine. I have also cleared the browser cookies, etc., but still no go. I then turn off the SSL and everything works fine. Nothing in the error log either.

I'm on Arvixe, and they are Abantecart friendly. Like I said, the first installation I deleted worked perfectly.

Any suggestions? Is there something that needs to be cleared in my server directory? I have hunted around the forum and internet, but can't seem to find the answer to this particular problem.


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