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Topics - thomasaswain

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Support / Import Help
« on: July 02, 2018, 08:04:52 AM »

I am having difficulty with importing my products. I am new to this and read the documentation on import/export and tested with the file in the documentation (cell phones etc) and it was successful. However, I attempted with my product feed from my supplier and not sure whats not working. I get a "File Data for Export is Empty." I am trying to import the Category, Subcategory, Products and all other related data (Description, weight, min order size, price etc)

Is there a size limit for the file? It is 28,000 lines? Is the "subcategory" column skewing it?

General Support / Admin Buttons
« on: June 30, 2018, 06:54:49 PM »

I've looked in the documentation and can't find any related info but what is the little slide button in the Upper Left Icon in the Admin section. I've attached a snip to show what I'm talking about.


Support / Template Install
« on: June 30, 2018, 10:38:25 AM »

I downloaded the Abantecart platform, then proceeded to purchase/install the Dynamics Template. Installed, activated in the admin section System-Settings-Appearance. However, there seems to be a "grayed out" circle with a line through background. Almost like something isn't correct. I also have to keep changing from default to the template when going through other areas in admin.

I've added a snip attachment to show what I'm referring to. I

I have the 1.2.12 version and installed the correct version for the template.


Extensions and Add-Ons / Social media
« on: March 14, 2017, 12:13:44 PM »

Will Wordpress work with Abantecart or do I need to specifically use the blog manager in the market place?

I want an icon for a blog. I have the html link from my wordpress account but when I put it in the site it comes up as the full address.

Also, on my site, the Facebook and Twitter Icons are gray instead of blue like you would expect. Any fix to this?


Configuration / SSL Issue
« on: January 01, 2017, 09:44:50 AM »

I am running version 1.2.9 and i have an "i" with a circle in my url bar stating my site is not secure. Are there any common issues with SSL. I'm trying to help my developer narrow down the issue. Is there anywhere we should check in the admin?




What/Where is the SQL statement for updating required shipping? I've got about 18k products and going through each one is simply not possible.

Thanks for the help!

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