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Topics - jimbo17

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How-to questions / Plesk control panel
« on: September 16, 2019, 04:20:52 PM »
Is Abantecart compatable with Plesk control panel?


How-to questions / Redirect problems
« on: September 16, 2019, 10:43:05 AM »
Customers select their products and then enter all their information and click on continue button when they receive this error message,

The page isn't redirecting properly decals/

I am using Windows 10 and CPanel if that makes a difference.

This is my website

Any help you can offer very much appreciated.


How-to questions / Backup copy questions
« on: September 09, 2019, 04:27:30 PM »
I will try and explain what I am doing.

I made a mistake and deleted a sub domain that had all of the abantecart products on it.

I next made a backup copy of my shopping cart from Abantecart and upload that to me desk top.

I created a new sub domain which appears in my public_html directory and then went into files and uploaded the backup copy of my shopping cart products and now I am not sure what to do next.

My hosting service has not been much help with any of this.

I could really use some help trying to figure this out.

Thank You Jim

How-to questions / Search by product number?
« on: June 11, 2019, 10:36:35 AM »
Is there a way to search by product number instead of product name?

Just wondering how to do this if it is possible.

Thanks for your help Jim

General Support / Sort by item number?
« on: June 11, 2019, 10:28:22 AM »
Is there a way to find my products through a search by product number?

Thank you for your help.


How-to questions / Question on migration
« on: May 13, 2019, 12:14:04 PM »
If I download a new abantecart is there a format for transfer 1,350 from the old shopping cart to the new shopping cart?

The thought of uploading that many products again is really not something I want to have to do.

Thanks You


How-to questions / CPanel Expert Needed
« on: May 13, 2019, 10:14:26 AM »
I am looking for someone willing to help me make a database backup on my Cpanel and uploading to me website.

I am willing to pay someone who has the knowledge and his willing to help fix my problem.

Please contact me at nostalgicracing if interested.
I am located in the USA

Thanks for you help.

How-to questions / Error Message
« on: May 11, 2019, 10:52:32 AM »
A hosting service I had just signed up with was trying to make a full backup for my CPanel and screwed something up and they do not seem to know how to fix it.

The error message I am getting is the following, /home/jimhill/puplic_html/decals/core/database/amysqli.php

I think they might have been trying to add something into the code to make a full backup of AbanteCart.

Any help or ideas on how to fix this problem.


How-to questions / Status and Comments question.
« on: April 27, 2019, 07:14:53 AM »
When I check Status & Comments section it say's customer notified but when I check with the customer they tell me they are not receiving any notices.

Each time I make a change from pending to processing to shipping it shows that the customer was notified.

Not sure how to fix this problem.

Thank You

How-to questions / Hosting services in the USA for AbanteCart
« on: April 26, 2019, 05:20:21 PM »
Looking for recommendations for hosting serves for AbanteCart based in the USA.

Thanks Jim

How-to questions / Sending email problems.
« on: April 26, 2019, 04:43:04 PM »
I can receive emails through AbanteCart but when I try and reply to those emails the customers are not receiving my messages.

My hosting service say's the problem is not on their end and I am not sure what to try next to fix the problem.

Should I change hosting services if they cannot fix the problem?

Thanks for your help

How-to questions / Status and Comments question.
« on: March 10, 2019, 09:50:30 AM »
I notice when I am in status and comments and I click on the notifies customer button that it only stays on while I am using it.

Do I have to click on the notifies customer button every time I use it to make a change from say processing to shipping? 

Thanks Jim

How-to questions / Pending, Processing and Shipped question.
« on: February 27, 2019, 09:01:10 AM »
When I receive an order and then change it from pending to processing to shipped does the customer automatically receive an email each time I change the status of the order?
I have never been able to resolve the problem of sending email from AbanteCart.

I have asked for help from my hosting service but they also have never been unable to fix this problem of why I cannot sent emails to customers with AbanteCart
I have kind of learned to live with this problem for a number of months but now I would love to fix this problem.

I can receive emails from customers but I cannot send or reply to customers emails.

Thanks Jim

How-to questions / Bulk changes for prices of items question.
« on: February 05, 2019, 03:58:16 AM »
First I want to thank you for such a great shopping cart.

I have 1,300 products which are all the same price.
Is there a way to change the prices on all 1,300 at once?

Thank you for your help and advice. Jim

How-to questions / Error message for Coupons
« on: November 05, 2018, 10:41:59 AM »
Not sure why it is giving me this error massage,

Coupon is either invalid or reached it's usage limit!

I am already using other Coupon Codes and they seem to work fine.

I have checked the other Coupon Codes and it looks like they are all set up the same way.

Thanks for your help.

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