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Messages - cibalibeb

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Installation and Configuration / Re: Backup/restore option is missing
« on: August 20, 2015, 11:19:37 PM »
attached is my error log

Installation and Configuration / Backup/restore option is missing
« on: August 14, 2015, 08:04:49 PM »
I recently upgraded from 1.1.9 to 1.2.0/1.2.1/1.2.2 I was going to backup all my data and do a clean install as some of the feature have been broken since upgrading to 1.2.0 when I login to the admin page and go to backup/restore all i get is a blank page, please see the attached screen shot.

General Support / Re: error after manual update 1.1.9 to 1.2.0
« on: July 07, 2015, 01:29:01 AM »
yes I modified the upgrade.sql to match my header prefix, it was after this that the issues started

General Support / error after manual update 1.1.9 to 1.2.0
« on: July 05, 2015, 03:50:23 PM »
I just tried to manually update my site from 1.1.9 to 1.2.0 and I am receiving the following error and cannot access my store front end or admin area;

2015-07-05 19:20:33 - database error:  AbanteCart core v.1.1.9 Error: Unknown column 'e.update_date' in 'field list'<br />Error No: 1054<br />SELECT DISTINCT
                    st.alias as store_name,
                    s.value as status
            FROM x0h_extensions e
            LEFT JOIN x0h_settings s ON ( TRIM(s.`group`) = TRIM(e.`key`) AND TRIM(s.`key`) = CONCAT(TRIM(e.`key`),'_status') )
            LEFT JOIN x0h_stores st ON st.store_id = s.store_id
            WHERE e.`type`  IN ('extensions', 'payment', 'shipping', 'template', 'language') in <b>/home/teammac2/public_html/</b> on line <b>114</b>

I am using softaculous to install, siteground is my hosting. I have attached a screenshot of the install page options, and do not see an option not to load the demo data If the demo data is loaded will this mess up my current database?

Is that so the new installation can access the old database? Also how do I modify the new install to change where it looks for the database?

Sorry I meant the .SQL file not the .PHP I have attached a screenshot of the file I was trying to upload

I have made a backup copy of my existing installation and want to import that backup onto another installation on a separate domain for some testing functions. I have already uploaded all the files from the "code" folder from the backup, however when I log into my new installation 1.2.1 and I choose restore, I select the .php file and click restore I get a spinning wheel for a few minutes and then an error, I have attached a screenshot of the error and the log

Support / Re: Guest order linked to wrong customer account
« on: December 11, 2014, 07:21:13 PM »
I have disabled guest checkout and the cache feature of the site and this has fixed the issue for now

Support / Guest order linked to wrong customer account
« on: December 08, 2014, 11:31:33 PM »
My abantecart install has been running just fine for 7 months now, out of the blue the last 3 days I have had customers place an order and choose guest checkout upon completing guest checkout I receive a copy of the email showing their name/address however when I login to my admin control panel and look at "All orders" the customers order # has a different name attached to it, the guest orders are randomly being assigned to existing customer accounts, and the confirmation email is sent to the existing customer email not the Guest order email, see the screenshots for an example.

Customer Tony Balda checked out as a guest however the email was sent to an existing customer "Ki Yoon"

Upon further troubleshooting it appears that the website is leaving customers logged in and when a new customer searches for our page on google and then clicks the link it takes them to our site but has them logged into whomever was the last account to login

Could this be a cache issue?

Support / Re: Help configuring taxes....
« on: September 16, 2014, 02:18:51 AM »

Thank you so much!!

Support / Re: Help configuring taxes....
« on: September 13, 2014, 11:33:30 PM »
I've been playing around with this for a few hours and have found something else that is odd, I have my shipping set to be taxable When you choose Utah it is charging taxes on the shipping but is not charging taxes on the products, I have checked and re-checked, I have even tried adding new products and selecting "Taxable Goods" in the Tax Class but still cannot get it to charge taxes on the actual item...

Support / Re: Help configuring taxes....
« on: September 13, 2014, 02:35:35 PM »
Just cleared all of the cache and tried again, its still not working  :'(

Support / Re: Help configuring taxes....
« on: September 11, 2014, 07:55:35 PM »
just checked, my settings match exactly. I tried a new shipping session on a different computer its still not calculating taxes.... I know I'm probably missing something simple, if someone is open to doing a screenshare or something to take a look that would be great!

Support / Re: Help configuring taxes....
« on: September 09, 2014, 11:51:46 AM »
I tried clearing the cache and the issue seems to persist, would someone be willing to check it from their machine? It should only be charging sales tax on orders sent to Utah....

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