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Messages - Mike

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Customization help / Re: Max characters text box
« on: December 23, 2016, 03:15:01 AM »
Thank you.

I don't know Javascript but after a bit of googling and a couple of visits to Stack overflow I have managed to get something that works.


It doesn't show a countdown box as the user types but it does limit the characters to a maximum of 40.

If anyone knows how to add a countdown box then please share :)

Tips and Tricks / Re: How to take your online store to the next level
« on: December 22, 2016, 11:28:40 AM »
I just took a look at this extension and it specifies version 1.2

Can you please tell me if it works with the latest version of 1.2.8?

Customization help / Max characters text box
« on: December 22, 2016, 11:24:37 AM »
Hi Guys

A couple of product which we offer on our site have an option to add engraving.

At the moment I have a textbox on the product page where the customer can enter the message that they want to have engraved.

Does anyone know of a way to limit the characters which can be entered - for example:
Max 20 characters with the 20 displayed and counting down as characters are entered - I'm sure you've seen the sort of thing I'm talking about.

Shipping Modules / Re: Royal mail
« on: December 21, 2016, 06:23:23 PM »
Already done and in progress  ;D 8)

Shipping Modules / Re: Royal mail
« on: December 21, 2016, 12:27:12 PM »
Thanks for the reply.

It turns out that it was a conflict with another extension, the "Supplier" extension, which I had installed. I turned that off and the Royal Mail extension functioned correctly again.

Shipping Modules / Royal mail
« on: December 20, 2016, 07:46:30 AM »
Hi Guys

I have just enabled the default Royal Mail shipping extension and it is working great. I put a product in the cart go to checkout and there is a drop down list with the available options. However, whichever option I select, it doesn't actually add the amount to the total - just get sub total, then shipping remains at zero, then total equals the sub total.

Anyone got any idea why please

Extensions and Add-Ons / Re: MailChimp
« on: December 15, 2016, 01:35:51 PM »
Ok thanks for the help - both versions show in my Extensions Marketplace now. Maybe they always did and I didn't notice the other one at first, if so I don't know how I missed it  ???

Extensions and Add-Ons / Re: MailChimp
« on: December 15, 2016, 03:14:19 AM »
Thank you - only one version was showing when I went to extensions marketplace from my store, but they are both showing now. Strange, unless the second version has only been released within the last 24 hours?

Extensions and Add-Ons / MailChimp
« on: December 14, 2016, 12:24:42 PM »

Does anyone know if the Mailchimp extension works on V1.2.8. It says 1.2 so I'm guessing not but just wondering if anyone is using it successfully?

Templates / Re: Banners
« on: December 14, 2016, 12:21:28 PM »
Thanks for the reply and sorry if I'm missing something but I don't think that you actually answered either of my questions.

1. Is it possible to make the text banners responsive so that the text and images resize accordingly depending on the device being used to view.
2. Can I set the graphic banners to show more than one banner on a mobile device or can I only use one - I tried adding a second one to the same group as the "fallback" banner but it didn't work

Templates / Banners
« on: December 13, 2016, 10:46:43 AM »

I am using V1.2.8 with the default template and I have a couple of problems with the banners in Banner Manager.

1. I believe that the graphic banners are only displayed on mobile devices. So I set up 2 graphic banners to be Main page banners and set the sort orders to 1 & 2. However, only one shows up when I view the home page and it never changes/slides to the 2nd one. Is there an additional setting that I am missing to enable multiple graphic banners.

2. The default template is responsive but the text banners are not. For example, when I view the home page on an iPad in landscape, the banner shows up fine but if I rotate the iPad to portrait the banner resizes and the text covers the product image. Is there a way to fix this because if not the only other option I can think of is to use images with the text already on and link the whole image instead of just the button.

Customization help / Related products
« on: December 12, 2016, 07:15:23 AM »

I am using Version 1.2.8 and was looking at changing to a template which had a "Related products" tab - the default one doesn't seem to have this feature. Unfortunately, most of the available templates are not compatible with the latest version of the cart and I don't particularly like the ones that are.

So, I was going to get the Foxy customisation theme which looks like it offers pretty simple customisation.

The questions are then:

1 - what is the general opinion on using this customisation theme? 

2 - Is it possible to add a "related products" tab and if so how easy is it and how do I go about it?

This is an edit - just realised that I can easily add related products - sorry for the confusion, I'm new with this cart. I would have deleted this post but couldn't see a way of doing it.

I would still be interested in oppinions on the Foxy template though :)


Installation and Configuration / Re: Disabled Countries still show in cart
« on: December 11, 2016, 08:51:39 AM »

Thanks for the info - clearing the cache worked perfectly  :)

Installation and Configuration / Re: Weight Based Shipping - countries
« on: December 09, 2016, 05:41:15 AM »

Thanks for the reply - I thought that there was a "+" sign but it's no longer showing up on my page?

Any idea why please


My fault - I was looking in the wrong place. I got so bogged down the rest of it that I got confused and was going around in circles.

Sorted and working now

Thanks for the help  :)

Installation and Configuration / Disabled Countries still show in cart
« on: December 08, 2016, 12:29:37 PM »

Another question.

I have disabled a stack of countries as I only want to allow shipping to the UK, Europe and the US. However, when I place an item in the cart all countries are still in the drop down menu as an option.

Not only is this not what I wanted or was expecting but it actually causes the checkout to break. I am using (trying to use) weight based shipping which works fine but only on 3 countries - France, Uk & USA - if I select one of those 3 options at checkout I then have to pick a zone before the shipping cost is calculated and added. If I pick a country other than those 3 then the cart effectively crashes by putting no price either for the shipping or the product. If I then go back to the UK option for example, it still doesn't show any prices. The only way to fix it is to click the update cart button.

This is obviously not good and presents a double problem - too many countries in the drop down and a crash if the wrong one is selected.

Does anyone know how to fix this please?

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