Recent Posts

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Support / Re: Theme color change
« Last post by dvagner on Today at 06:01:24 AM »
About style.css check media query section in css. Your changes may be in @screen max-width section.
About www. and non www check your server settings (apache and/or nginx etc)
Support / Re: Theme color change
« Last post by Basara on Today at 04:45:42 AM »

Please clear your browser cache
Support / Theme color change
« Last post by Folake Ogundele on Today at 04:39:19 AM »

I have changed color in the style.css but the changes only showed when i open the website on the phone (mobile) but no effect on the computer. also, my website only comes up when i put  www.  it says page not available without www.

Pls, help
General Support / Re: Not receiving email when message sent
« Last post by dvagner on Today at 03:32:41 AM »
Please read my previos message.
Check Abantecart logs on errors. I think it was upgrade bug, and you have not email template.
Check email_templates mysql table.
General Discussion / Re: Questions about Abantecart platform
« Last post by Basara on Today at 01:28:09 AM »

You need a Flat rate method. Included in the core AbanteCart
Set shipping cost for USA and all others
General Discussion / Questions about Abantecart platform
« Last post by Gary Tayman on July 15, 2020, 10:14:18 PM »
Introducing myself:  I'm Gary Tayman, and I run a business related to radios/stereos for collector cars.
As part of my business, I have online shopping for speakers, accessories, and a few stereos.
All of these online orders are drop shipped from a company in California.

The e-commerce started for me when Sams Club offered webspace for business members.  I set up a store and it worked well, but one day it came to an end.  So I looked around and found another program.  It was easy to set up, and works well except for one huge problem:  shipping.  The only module that works at all is a table rate, which is fair for US orders but not for overseas.  I've had orders from Germany and Switzerland, where the shipping was $12.  Unacceptable.  I've tried asking for support, all I got was snarky answers about installing new modules -- the instructions of which require a PhD in programming for NASA.  Seriously, how hard is it to calculate shipping?  E-commerce without shipping is like driving a car without wheels.  I've asked again, I won't repeat the nasty answers I got.  I'm done.

So I'm looking for a new software program, and Abantecart looks interesting.  But I must ask before spending time with it -- how are the shipping modules?  I won't be using any links or channels but I simply want to charge something in the ballpark for shipping cost, whether it ships to Pittsburgh or Copenhagen.

In fact I don't think, at least for now, I'll be using any channels at all except for payment via Paypal.  I'll process the orders here, and e-mail the vendor with the information myself.

Sounds pretty simple, but I've had a rorugh time of it.  Does this sound like something that Abantecart can tackle?

General Support / Re: Not receiving email when message sent
« Last post by barry819 on July 15, 2020, 07:34:42 PM »
Yes, it is the Contact Us form. When a customer sends a message through that form, in 1.2.15 I would receive two emails: one that was a notification telling me that a customer had sent an enquiry, and then a second that would be the text of the enquiry PLUS the email address of the person who sent it, to which I could reply. Since installing 1.2.16, I receive only the email telling me that a customer made an enquiry, but not the text of the enquiry or the customer email.

I am attaching an image of my Contact Us screen. And also a text file of an "Enquiry received" email.

Again, to be clear, Abantecart is capturing the enquiry made through the contact us form, and I can read them by going to my dashboard and then going to messages. The Contact Us form is collecting and storing the Enquiry, but it is not sending the content of those enquiries to my linked email address. But having the enquiries forwarded to my email makes answering them much easier, and a much less time consuming process also, and, to repeat, it did send them in 1.2.15.
Tips and Tricks / Re: Product Sort orders on Invoices and more custom work
« Last post by Tim Norton on July 15, 2020, 02:09:23 PM »
Thank you.  As soon as I have some bandwidth I'll put something together.

General Support / Re: Not receiving email when message sent
« Last post by dvagner on July 15, 2020, 01:32:37 AM »
Are you talking about contact us form?
Can you provide source code of received email?
Provide screenshots of 'storefront_contact_us_mail' email template with language of your store.
General Support / Re: Not receiving email when message sent
« Last post by barry819 on July 14, 2020, 11:53:25 PM »
It's to an outlook address. I don't really think the problem has anything to do with my mail service, since I'm receiving all the other system emails that come from my Abantecart shop. It's only that one type of message, the one that contains the content of a message sent by a customer, that isn't getting sent to the outlook address. As I said, I'm receiving the sales notifications etc at that email. I'm even receiving the emailed notification that a customer sent a message, just not the message itself.

I do have the address set in the Notification settings.

Also, just to be clear, I'm talking about what Abantecart calls a customer "enquiry".
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