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Topics - papafrankc

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1
General Discussion / File downloads not matching correctly to product
« on: June 24, 2018, 07:01:37 PM »
Here's my problem:  I have some scrollsaw patterns on my site that I give away at no charge.

I create a new product: Price=$0, Track stock=NO, Requires shipping=OFF, Free Shipping=ON
I add a Downloadable PDF FILE under the Files tab.

Now I repeat this procedure for 13-15 products.  However when I try to download them, some are mixed up.  E.G. Product A should have file A.  But sometimes it will have file B or C or...  Some products work OK and some don't.

I originally set these up in Dec 2017 and they have been working OK for about 5 months.  I did not made any changes to my system or files during this time.

To try to fix it I did the following:
I went to my CPANEL and did a REPAIR DATABASE thinking it might be a data/index problem.  No Help.
I was on ver 1.2.10 so I upgraded to 1.2.11 then to 1.2.12.  No help.
I tried to fix the products that were pointing to a wrong file.  The fix looked good but the problem would show up on a different product.

I then removed all 13 products, then started to add them back one-by-one.  After 6 products I went back & checked the first few I had added.  Some of them now point to a download file that belongs to another product.

I can go into a Product and correct the file, then sometimes another product will be pointing to the wrong download file.

At this point I'm pretty much stuck.  Any thoughts will be appreciated.

Thanks
Frank

2
Shipping Modules / Where is the Customer # ?
« on: January 09, 2018, 11:43:21 PM »
I'm new to AbanteCart cart so I'd appreciate some help.

I get an email saying that "Customer #22" has registered on my site.  But when I look at my customer listing I don't see any numbers, just their info.

I would like to know which customer just registered so I can add their name and email to a list that I keep outside of AbanteCart.  But without knowing which customer goes with each number, I'm at a loss.  Especially if I get multiple customers in the same day.

I thought I might try exporting the customer list and it might have the numbers with the names but I don't see any way to do that either.

Also I would like to input my customer list from my old website into AbanteCart but without an import/export function I'm not sure I can do that.

Any of your thoughts will be appreciated.

Thanks
Frank

3
General Discussion / Adding Reviews
« on: December 07, 2017, 12:17:40 AM »
I'm just getting started with AbanteCart cart.  So far I really like it.  I would like to add my product reviews that were on my old website.  I have 77 reviews for my main product and they are almost all 5 star reviews.  So they're important to me.

When I add a review in the backend everything is OK, except it has no place for me to enter the date from the older review.  So the reviews I enter today all have today's date.  That doesn't look too good.

I would like to be able to enter or change the date to reflect the true date.

Any suggestions will be appreciated.
Thanks
Frank

4
Shipping Modules / USPS extension not working correctly
« on: December 05, 2017, 01:00:10 AM »
I'm new to Abantecart.  The USPS extension doesn't appear to be working correctly.

- I enabled USPS extension and put in my USPS login info.
- I entered a new product and when I try to checkout it says "Error: No Shipping options are available."
- I chose a sample product and it says "First class Mail Large Envelope".  I did not choose this option when I set up the extension.
- I cloned this sample product and when I try to order the product it says - No shipping options are available.

I have a feeling I haven't set up something correctly.  However I've tried all different kinds of settings and nothing helps.  It seems to be stuck on that First Class Mail message.

Any ideas will be appreciated.

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