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General Support / Upgrade failed
« on: March 04, 2014, 06:17:08 PM »
Hi - I clicked the link to do the site upgrade and now have an error message when I go to the admin page.

error:Fatal error: Call to a member function replaceDescriptions() on a non-object in /home/stylospo/public_html/admin/model/localisation/language_definitions.php on line 50

Do you have an idea what I need to do to get this working again?


General Support / Admin URL reminder
« on: May 17, 2013, 08:52:33 AM »
Hi, I'm away from my usual Pc and don't remember the switch to go to the admin page.  Could someone please let me know  - mine was just the default so I guess will be similar to others.

Extension Support / How to set a max charge for shipping?
« on: December 02, 2012, 01:43:07 PM »
Hi, I use the per-item shipping at is there a way I can set the max cost for a customer?  At the moment all items get added together which results in a high shipping charge which is not so fair and I'd like to set a max ship cost.
Thanks for any suggestions

Support / Missing Files/Folders?
« on: November 12, 2012, 09:02:14 AM »
Hi, I have some users complaining that when they try and access my website - which is just an AbanteCart store at  that they get an error - "There has been a problem processing your request"  This is coming from my site as there is the AbanteCart logo etc so does not look like a DNS issue.

Only errors I can find in sPanel are references to missing files (see below).

Any suggestions on what could a) be wrong with people being able to access the site (using IE and also on an iPhone) For me an iPhone and IE 9 are fine.  Or b) what the cause of the errors is?  I create a couple of folders for assets and html but can't see what is trying to access them.  These 2 issues may of course be separate.

[client] File does not exist: /home/stylospo/public_html/assets
[Mon Nov 12 07:26:29 2012] [error] [client] File does not exist: /home/stylospo/public_html/robots.txt
[Mon Nov 12 07:14:17 2012] [error] [client] File does not exist: /home/stylospo/public_html/assets
[Mon Nov 12 07:13:28 2012] [error] [client] File does not exist: /home/stylospo/public_html/assets
[Mon Nov 12 07:11:14 2012] [error] [client] File does not exist: /home/stylospo/public_html/robots.txt
[Mon Nov 12 07:09:10 2012] [error] [client] File does not exist: /home/stylospo/public_html/assets
[Mon Nov 12 07:08:51 2012] [error] [client] File does not exist: /home/stylospo/public_html/assets
[Mon Nov 12 06:55:48 2012] [error] [client] File does not exist: /home/stylospo/public_html/html

Support / iphone and ie7 compatibility issues?
« on: October 19, 2012, 03:27:37 PM »
Hi my site seems fine to me (well there is always more work of course) but 2 people, maybe more, have issues.  One is using an iphone and they get an error message when trying to access the site - they reach the site but it will not load and you have an AbanteCart default error.  Another user with issues is running IE7.

Are there any known compatibility issues?


Support / Error messages
« on: October 12, 2012, 08:34:00 AM »
Hi - my error log is filling with the following:

2012-10-12 12:22:25 - runtime notice:  Declaration of AMenu_Storefront::_buildMenu() should be compatible with that of AMenu::_buildMenu() in <b>/home/stylospo/public_html/core/lib/menu_control_storefront.php</b> on line <b>302</b>
2012-10-12 12:22:25 - runtime notice:  Declaration of AAttribute_Manager::getAttributes() should be compatible with that of AAttribute::getAttributes() in <b>/home/stylospo/public_html/core/lib/attribute_manager.php</b> on line <b>565</b>

hosted with Siteground but they don't know the cause.  Have only made a few changes via the GUI so unsure why this has started - errors being generated really regularly - even when no usage.

Thanks for any help.

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