Shopping Cart Operations > Support
HELP Problem after upgrade!!
CJ21:
I upgraded my AbanteCart and now I can't even access the login page, I just get Oops, looks like the page is lost!! Please can someone help??!
Basara:
Hello.
Could you please contact your hosting provider? Looks like some internal hosting rules applied
Basara:
--- Quote from: Basara on January 23, 2023, 02:22:15 AM ---Hello.
Could you please contact your hosting provider? Looks like some internal hosting rules applied (mod_security https://abantecart.atlassian.net/wiki/spaces/AD/pages/3604484/Mod+security+403+406+error ?)
--- End quote ---
CJ21:
Thanks for your reply, I did contact my hosting provider and they have looked into everything and can not see a problem on their side, they suggested to do a restore with my site which I have done and the problem still continues! They think maybe there could be a bug with the update I done on AbanteCart causing the issue?? Am I going to have to delete AbanteCart and start all over again?
Basara:
Hello.
The "Oops, looks like the page is lost" is not an AbanteCart error but hosting so can be few reasons
1. After the upgrade hosting mod_security starts to block every new file and do not allow to visit pages
2. Some htaccess rules were added (not by upgrade process) so you can rename your htaccess file to make the sure the issue is not related to redirects
3. Upgrade was not successful or in case manual upgrade you do something wrong, restore backup
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