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Author Topic: Payment option not showing  (Read 3593 times)

Offline GBOWKER

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Payment option not showing
« on: July 20, 2023, 10:25:31 AM »
After testing, payment option are no longer showing up.

My product is set to store > default
Requires Shipping: On
Free Shipping: Off
Ship Product Individually: Off


Payment is set to Bank Transfer and On
- Total Order Minimum: 1
- Location: All
- Auto Select: On
- Run order 1


Free Shipping is also On
Auto Select: off
Auto Select: default or "select some option"

please help?
« Last Edit: July 20, 2023, 10:29:29 AM by GBOWKER »

Offline Basara

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Re: Payment option not showing
« Reply #1 on: July 21, 2023, 02:26:46 AM »

Offline GBOWKER

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Re: Payment option not showing
« Reply #2 on: July 21, 2023, 05:05:01 AM »
still not working, can confirm these

Total Order Minimum/Maximum - values should be empty to allow any order amount to checkout with your Payment - Confirmed
Payment Location setting - please set it to 'All Locations' - Confirmed
Shipping methods installed because every shipping methods have 'Allowed payments' settings - confirmed

the only payments active is Bank transfer
the only shipping active is local delivery

Offline Basara

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Re: Payment option not showing
« Reply #3 on: July 21, 2023, 05:33:40 AM »
Hello.
Try to enable other payment methods, what is your AbanteCart version?

Offline GBOWKER

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Re: Payment option not showing
« Reply #4 on: July 21, 2023, 05:40:33 AM »
Hello, thanks for the quick response

AbanteCart Version 1.3.3

i tried several payment options and shipping options
Cash On Delivery
Bank Transfer
Cheque / Money Order

Offline Basara

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Re: Payment option not showing
« Reply #5 on: July 21, 2023, 06:32:06 AM »
Send me in private message access to your admin

Offline GBOWKER

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Re: Payment option not showing
« Reply #6 on: July 21, 2023, 06:43:19 AM »
Sent via PM, thanks very much

Offline Basara

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Re: Payment option not showing
« Reply #7 on: July 21, 2023, 07:34:38 AM »
The Payment options are show up for me. But I notice your server responds very slowly and sometimes refuse to load pages.
Try to change hosting or increase server resources

Offline GBOWKER

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Re: Payment option not showing
« Reply #8 on: July 21, 2023, 07:51:35 AM »
Its rather super weird, not sure why I cant I see the options.

also, could the slowness be impact by this setting being disabled ?

System > Settings > System
Cache enabled: OFF

Thank for all the help though!

Offline GBOWKER

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Re: Payment option not showing
« Reply #9 on: July 21, 2023, 08:32:04 AM »
I think I found the issue on my side....

So basically I found the following entry

Phone Validation Regex Pattern: ihfhwifhwikhfowhfuowhfuiwhfuiwghfiuwhfhuwfh
I have then changed it to this: /(.*?)/
As per the AbanteCart doc on regex

So saving the config to use this resolved my payments issue  "/(.*?)/




I have then reverted the regex, and the payment option disappeared again.




Offline Basara

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Re: Payment option not showing
« Reply #10 on: July 21, 2023, 09:26:04 AM »
Why would anyone type the "ihfhwifhwikhfowhfuowhfuiwhfuiwghfiuwhfhuwfh" there  ;) ?

Offline GBOWKER

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Re: Payment option not showing
« Reply #11 on: July 21, 2023, 09:44:00 AM »
That's the exact question I had... pretty sure it wasn't me :-)

Offline GBOWKER

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Re: Payment option not showing
« Reply #12 on: July 22, 2023, 02:31:26 PM »
Issue resolved by doing the following confirmed  :o

Phone Validation Regex Pattern: /(.*?)/

 

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