General Topics > General Discussion

Remove or Delete Categories in Abantecart 1.3.3

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Basara:
Hello.
Please do not share sensitive information like database user and password. It is unsafe.
Ask your hosting provider to help you with the database connection. Maybe the database user has no permissions or you type the wrong database name etc.

DCS55:
OK thnaks. This is why I prefer to use the Softilacious installer.

DCS55:
This is what my hosting has said about the problem:-

"James is no longer around, however he has left a note with a warning that this requires UTF-8, this is outdated now and not really used, it isnt used on our servers i'm afraid. We use UTF8mb4, this unicode is definied by the MYSQL version i believe so if the abantecart requires UTF-8 this isnt something we can offer, please note not everything in softaculous will be compatible with our server as softaculous is a third party app program".

Anyone else is free to comment.

Basara:
Hello.
Where is UTF-8 coming from? You can not connect to your database because you did not enter the current database name or password or your MySQL user is not permitted to write to the specified database.

abolabo:
AbanteCart default mysql locale is utf8_general_ci, but it's not related to error "cannot to establish database connection" at all.
Try to check database user and it's  permissions.
Also be sure database with given name already exists.
if nothing help  please contact hosting provider support.

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