Author Topic: Emails going to spam folder  (Read 2181 times)

Offline Baychaser

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Emails going to spam folder
« on: April 08, 2023, 08:13:32 AM »
This is the only issue left that I have and AbanteCart is one of the best systems that I have used so far.

So can anyone help me understand it or what can I do to prevent my store emails going to spam folder.

Offline Basara

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Re: Emails going to spam folder
« Reply #1 on: April 10, 2023, 02:07:03 AM »
Hello.
The issue is not AbanteCart related. You need to configure your domain/hosting/server or switch from inner Mailer to another mail method like Amazon SES etc https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings#MailSettings-MailProtocol%3Asystem%2Fconfig

Offline Baychaser

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Re: Emails going to spam folder
« Reply #2 on: April 10, 2023, 07:33:14 AM »
Yep, thank you I did reach out to tech support from my hosting and they took care of it. It was a pain but finally it's done and no more problems. Thank you

Offline hueljannie

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Re: Emails going to spam folder
« Reply #3 on: December 18, 2023, 03:55:11 AM »
Thank you, I agree. The hosting company's tech support was notified, and they promptly resolved the issue. It was a pain but finally it's done and no more problems. I appreciate it.

 

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