Author Topic: Video Not Displaying  (Read 3454 times)

Offline AromeCity

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Video Not Displaying
« on: May 01, 2023, 01:25:07 AM »
Hi,

Where can I find documentation that can provide how to make a product related video to shop at the store front?

Thanks

Offline Basara

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Re: Video Not Displaying
« Reply #1 on: May 01, 2023, 02:05:31 AM »
Hello.
To add video you can simply use HTML editor and add it to the description or HTML block.

You can also add a video as a Resource but your theme must know how to display it

Offline AromeCity

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Re: Video Not Displaying
« Reply #2 on: May 01, 2023, 08:28:22 PM »
I guess what confuses me is that when you are adding a product, there is section called "Media". Inside media you can upload an MP4 file. Once the file is loaded, why is not showing up at the store front to play?

I ma using this Theme https://marketplace.abantecart.com/mercato_theme?store_id=4bec70a7b946ad0dbf7971569b414b69&extend_support=1

I don't think this theme allows videos to be played.

Offline Nuno Neff

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Re: Video Not Displaying
« Reply #3 on: May 10, 2023, 02:20:22 PM »
Video display but its not responsible, and whould be better if we could add the video to a tab next to descriptions and reviews.

 

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