Please help us to make AbanteCart Ideal Open Source Ecommerce Solution for everyone.

Support AbanteCart eCommerce

Author Topic: UPS Extention messed up my site  (Read 2750 times)

Offline Neves

  • Newbie
  • *
  • Posts: 16
  • Karma: +2/-0
    • View Profile
UPS Extention messed up my site
« on: March 28, 2024, 11:54:50 PM »
Hi, I'm new to this,
The UPS extension asked me for a key so I went into extensions and payed $30 to get the extension and uploaded the files to my site and now I just get a blank web page.

Now coming here for help I read some posts saying that you don't have to spend $30, from what I understand now is that I can get a free key.

First is there anyway I can fix my site or do I have to do a reinstall ?
and second, How can I get my money back ?

If the extension is free 1n in the cart why is it there in the extension section for us to pay $30 ?

Thank you in advance

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5993
  • Karma: +284/-2
    • View Profile
Re: UPS Extention messed up my site
« Reply #1 on: March 29, 2024, 02:35:06 AM »
Hello.
Go to your hosting file manager and locate the /extensions/ folder and remove the ups folder for the extension you have purchased.
To resolve the issue ask for help from the author of the extension at the marketplace.

Offline Neves

  • Newbie
  • *
  • Posts: 16
  • Karma: +2/-0
    • View Profile
Re: UPS Extention messed up my site
« Reply #2 on: March 29, 2024, 08:59:03 AM »
I was inpatient so before your reply I decided just to do a reinstall.
I did contact support to see if they would switch my order to the Canada Post ext. instead, waiting to hear back

Thanks for your reply

 

Powered by SMFPacks Social Login Mod