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Author Topic: orders disappearing  (Read 3331 times)

Offline HADY

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orders disappearing
« on: July 18, 2023, 06:48:37 AM »
Hello,

There is a problem on Admin page and on clients account when looking for some orders but they are disappearing and only could be seen at PhpMyAdmin server.

How to get back these disappeared orders to be seen for clients and for admin ?? 
Thank you In Advanced
Regards
HADY

Offline Basara

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Re: orders disappearing
« Reply #1 on: July 18, 2023, 06:52:45 AM »
Hello.
What is the order statuses?

Offline HADY

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Re: orders disappearing
« Reply #2 on: July 18, 2023, 08:36:08 AM »
Hello.
What is the order statuses?

status of (Completed)
Thank you In Advanced
Regards
HADY

Offline Basara

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Re: orders disappearing
« Reply #3 on: July 19, 2023, 03:15:39 AM »
Hello.
Maybe you have some issues with the cache. Try to disable cache in admin to investigate the problem.

Offline HADY

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Re: orders disappearing
« Reply #4 on: July 19, 2023, 05:48:08 AM »
Hello.
Maybe you have some issues with the cache. Try to disable cache in admin to investigate the problem.

I already passed that step but nothing founded. anything else could be tried maybe ?
Thank you In Advanced
Regards
HADY

 

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