Author Topic: Help with PayPal - **SOLVED* (Read 12008 times)

AromeCity · « **on:** January 16, 2023, 03:44:38 AM »

Hi,

First time trying AbanteCart cart so very new to this commerce platform.

facing some issues with PayPal Check out.

1. I am at release 1.3.3
2. Installed PayPal Express and PayPal extensions.

Interestingly at check out it only shows PayPal Express (fast checkout is enabled). if I disable PayPal express then just the normal PayPal checkout option doesn't even appear? Any idea why?

When I try to check out using PayPal Express, its giving the following error message.

PayPal Express Checkout Error
Error has occured during request. Please try again later.

I just installed a latest SSL certificate at the root of the web site and its working fine as standalone and also updated the store settings to reflect https url.

Any ideas what causing this problem?

==================================

******SOLUTION****

ok I figured out what the problem was.

If you have sipping enabled for a product and if any one of the installed shipping extensions are malfunctioning, you will not get to see the PayPal check out feature.

So, all shipping extensions must be fully functional to get to PayPal checkout icon during checkout.

Basara · « **Reply #1 on:** January 16, 2023, 06:50:21 AM »

Hello.
The PayPal Express, PayPal STD, and PayPal pro were deprecated in 1.3.3 and replaced with one PayPal Commerce extension written in the latest PayPal API and compatible with Fast checkout.

You have PayPal Express because when upgrading we do not force you to remove the old extensions.

AromeCity · « **Reply #2 on:** January 19, 2023, 04:29:37 PM »

Thanks Basara,

Can you tell me why am I not seeing the option to checkout using PayPal commerce at the store front even if its enabled and test connection is working fine with PayPal?

I do have fast checkout enabled..

Basara · « **Reply #3 on:** January 20, 2023, 01:23:44 AM »

Quote from: AromeCity on January 19, 2023, 04:29:37 PM

Thanks Basara,

Can you tell me why am I not seeing the option to checkout using PayPal commerce at the store front even if its enabled and test connection is working fine with PayPal?

I do have fast checkout enabled..

Hello. Maybe something is wrong with the theme javascript. Check the browser console after you select the Delivery method and AbanteCart error log.
You can post the URL to your site here so others forum members can help (add s p a c e s to URL if forum does not allow you to post links)

AromeCity · « **Reply #4 on:** January 20, 2023, 02:27:45 PM »

The link is aromecity.com/shop/

No matter what i do, I can not get PayPal check out to show up.

I have tried both standard theme as well a new theme we purchased.

The only error I get has to do with image size.

2023-01-20 19:29:13 - Image Resize error 100080: AbanteCart core v.1.3.3 Image file 0.jpeg cannot be resized. Try to decrease original image size 5052x3444px or reduce file size. View details please visit #admin#rt=tool/rl_manager&resource_id=100080 in romecity.com/shop/core/lib/image.php on line 324

llegrand · « **Reply #5 on:** January 20, 2023, 08:54:00 PM »

Did you update the webhooks within the PayPal Commerce page? It just a link that communicates with PayPal, but it is important.

AromeCity · « **Reply #6 on:** January 20, 2023, 09:55:33 PM »

It says webhooks end points have updated successfully.

test connections works.

I am completely lost.

AromeCity · « **Reply #7 on:** January 20, 2023, 10:09:29 PM »

ok I figured out what the problem was.

If you have sipping enabled for a product and if any one of the installed shipping extensions are malfunctioning, you will not get to see the PayPal check out feature.

So, all shipping extensions must be fully functional to get to PayPal checkout icon during checkout.

beto365 · « **Reply #8 on:** March 23, 2023, 07:20:46 PM »

Hi,

Let's see if I can help you with your PayPal issue in AbanteCart. It's possible that the error message you're receiving indicates that there's an issue during the request process.

The solution you found is interesting and could be helpful for other users experiencing similar issues. It's important to note that if there's an issue with shipping extensions, this could affect the functionality of PayPal Express.

I hope your solution helps other users who encounter this issue. If you need more help, don't hesitate to ask.

Good luck with your online store!

jesse99 · « **Reply #9 on:** October 05, 2023, 12:13:06 AM »

One potential cause of the issue with PayPal Express Checkout could be a misconfiguration in your AbanteCart settings, especially related to API credentials, endpoint URLs, or currency settings, which may need to be double-checked to ensure proper integration with PayPal.

Jeffmoore1212 · « **Reply #10 on:** October 19, 2023, 04:06:47 AM »

Welcome to AbanteCart! It's great to see you exploring this commerce platform. I understand that you're encountering some issues with PayPal checkout. Don't worry; it's quite common to face some challenges when you're new to a platform.

farare · « **Reply #11 on:** November 09, 2023, 11:50:53 PM »

Quote from: Jeffmoore1212 on October 19, 2023, 04:06:47 AM

Welcome to AbanteCart! It's great to see you exploring this commerce platform. I understand that you're encountering some issues with PayPal checkout. Don't worry; it's quite common to face some challenges when you're new to a platform.

Dealing with PayPal can be both convenient and perplexing at times. While it's a widely used platform for online transactions, encountering issues can be a real headache. Recently, I found myself in a bit of a fix, and the PayPal support team truly came to my rescue.

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