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When creating an account the page remains blank
abolabo:
--- Quote from: Yormas1995 on April 02, 2024, 10:00:01 AM ---Hello, when creating an account, all the fields for registration are filled out and when I click to register, the page loads and remains blank and generates the following error in the registration
2024-04-01 23:46:10 - Unknown Error: AbanteCart core v.1.3.4 Call to undefined function Symfony\Component\Mailer\Transport\Smtp\Stream\proc_open() in <b>/home/electron/public_html /vendor/symfony/mailer/Transport/Smtp/Stream/ProcessStream.php</b> on line <b>41</b>
--- End quote ---
Looks like you have disabled function https://www.php.net/manual/en/function.proc-open.php
Please contact your hosting provider support for details.
I guess they are in paranoid mode and forbid all functions with "proc" inside the name.
You can check it via admin->system->settings->system->click on phpInfo() button at the heading. In the newly opened tab try to find "disable_functions" directive inside Core section.
if proc function in the list you can try deal with hosting provider. If they are reject your wish, you should to choose another mail transport, not smtp.
Actually the best approach to use inner server mailer (mail).
Also you can try to disable security_mod for your domain in the cPanel
Yormas1995:
Hello, I still haven't solved it.
I contacted hosting support and they told me the following:
Please note that for security reasons, the following features are disabled by default in the cPanel control panel for all shared hosting accounts:
'disable_functions = show_source, system, shell_exec, passthru, exec, popen, proc_open'
So in this case what could I do. I still have the same problem that when they create the account the page remains blank.
I require your great help team. and thank you for what you have told me.
If anyone knows what I can do to fix this problem. I appreciate
Basara:
--- Quote from: Yormas1995 on April 05, 2024, 09:52:20 AM ---Hello, I still haven't solved it.
I contacted hosting support and they told me the following:
Please note that for security reasons, the following features are disabled by default in the cPanel control panel for all shared hosting accounts:
'disable_functions = show_source, system, shell_exec, passthru, exec, popen, proc_open'
So in this case what could I do. I still have the same problem that when they create the account the page remains blank.
I require your great help team. and thank you for what you have told me.
If anyone knows what I can do to fix this problem. I appreciate
--- End quote ---
Hello. switch to the native PHP Mail feature (Mail Protocol: Inner Mailer) https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings
Yormas1995:
hello. Thank you, I did it as you told me and the truth is that it works perfectly now. Mail protocol: SMTP
It took me a long time to respond since I had a problem. Let's see if you can help me with this.
It turns out that I made a backup copy days ago since I had many products published. but since I had the problem that when registering it was left blank. I made the decision to delete it and reinstalled it thinking it was a problem it caused. and it turns out that when I was placing the backup. file that ends in .sql and it gave me an error and the truth is I lost everything. I wanted to know why this is. I'm putting everything back in from scratch
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