Shopping Cart Operations > Extension Support

Shipping extensions all seem completely broken

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Basara:
Hello.
It is anticipated that the Royal Mail extension will receive an update with the forthcoming release of AbanteCart version 1.4.0.

Regarding delivery options, you may explore various third-party shipping extensions available in the marketplace, such as "Custom Shipping."
https://marketplace.abantecart.com/shipping-delivery

Sam128:
I spoke too soon.  :(

Everything appeared to be working. I decided to use the Weight Based Shipping, and it was behaving as I expected with the two predefined locations (USA and Canada) plus another one I added for testing. So I added 6 more locations - one for each of the zones I needed, and added a bunch of countries to each. The locations show up in the "Additional Settings" section of the Weight Based Shipping plugin, and I can add the shipping weights and prices there. All good so far.

But now when I add some weight/price text in Weight Based Shipping, and click "Save", I get a 403 Forbidden error. The message says it's accessing this:

/index.php?rt=extension/default_weight&s=admin123&token=egotT9qRoiWKpXZMXnW0bp1k9sv2XXhV (port 443)

I've checked the permissions on that file - it's 644, which I believe is correct because all other files have the same permissions. In any case I certainly didn't edit any files or permissions or anything - I was using the admin web interface to add locations and shipping weights. It seems it randomly stopped working.

Some things do still work - like any time there's a little tick box to save individual changes - that seems to work still. But the weight/price text boxes don't have that tickbox. I have to click on the "Save" button at the bottom, and that's when it shows the error.

I tried deleting all the extra locations that I added, leaving just USA defined. So I only see the USA region on the Weight Based Shipping page now, but the 403 error still occurs.

Most of the admin website still works. I can save changes on the Fast Checkout extension page. The only thing I've found that doesn't work is the Royal Mail shipping extension, which now has the same problem. Individual save tickboxes work, but the "Save" button shows that error.  I'm positive I was never seeing any 403 errors before I added more locations.

I've looked in System -> Logs -> Error Logs, but there is nothing in there.

Any ideas?

Basara:
Hello.
It appears that the issue may be linked to the ModSecurity module on your hosting server, which is sometimes known for triggering false alarms. I recommend consulting your hosting provider's documentation to learn how to disable or adjust its rules. The scenario where "everything works and then suddenly stops" is often indicative of a ModSecurity-related problem.
https://abantecart.atlassian.net/wiki/spaces/AD/pages/3604484/Mod+security+403+406+error

Sam128:
You were right. Probably. I tried saving again this morning and it worked first time. And now I've been able to add all the locations back in, and save the shipping costs, and it's all still working.  So it probably was some kind of server security issue and nothing to do with AbanteCart itself.

Thanks for all your help, Basara!  ;D

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