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Author Topic: Edit products not working  (Read 5297 times)

Offline TFOMS

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Edit products not working
« on: June 14, 2024, 06:51:40 AM »
Hi

I've been using AbanteCart for a couple of years now to help raise funds for my sons' school in the UK, selling things like tickets for kids discos etc.  All has been working pretty well to date and has been massively helpful in engaging with parents and increased our fundraising by thousands of pounds, so thank you to everyone who has made this possible!

I tried to add a new product today but anything I click that directs me to the edit page (create new, clone or edit existing) just takes me to a blank page.  It's like there is no code loading as the code inspector just shows the HTML, HEAD and BODY tags opening and closing with nothing else showing.

Any help in navigating around this would be very much appreciated.

Offline Basara

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Re: Edit products not working
« Reply #1 on: June 14, 2024, 07:11:32 AM »
Hello.
It's possible that there have been changes to your hosting environment, such as an update to the PHP version or you may have reached the limit of your hosting disk space. As a first step, please review the most recent error in your AbanteCart error log.
And check the https://forum.abantecart.com/index.php/topic,3197.msg13640.html#msg13640

Offline TFOMS

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Re: Edit products not working
« Reply #2 on: June 14, 2024, 07:22:26 AM »
Thank you.

There are lots of errors from today saying:

Unknown Error: AbanteCart core v.1.3.3 Call to undefined function imagecreatefromjpeg() in <b>/home/bfcfbbbs/public_html/shop/core/lib/image.php</b> on line <b>133</b>

And from four days ago and several days prior to that:

Unknown Error: AbanteCart core v.1.3.3 Call to undefined function imagecreatetruecolor() in <b>/home/bfcfbbbs/public_html/shop/core/lib/captcha.php</b> on line <b>42</b>

Nothing else shows in the error log for months

Offline Basara

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Re: Edit products not working
« Reply #3 on: June 14, 2024, 08:08:15 AM »
Hello.
The error means your hosting disabled the GD library. Please get in touch with hosting support.

Offline TFOMS

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Re: Edit products not working
« Reply #4 on: June 14, 2024, 08:09:12 AM »
Hello.
The error means your hosting disabled the GD library. Please get in touch with hosting support.

Literally just figured out the same thing from searching on here.  Enabled in PHP Selector and we're up and running.

Thank you!!

Offline chloebailey262

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Re: Edit products not working
« Reply #5 on: June 25, 2024, 10:50:31 PM »
Thank you!!
 i fix that

Offline soybeandepth

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Re: Edit products not working
« Reply #6 on: July 16, 2024, 12:02:37 AM »
Easy problem to fix. Great!

 

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