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Author Topic: Suggest a product when there are no search results  (Read 1699 times)

Offline timlight10

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Suggest a product when there are no search results
« on: July 26, 2024, 08:12:21 AM »
If a customer searches my site for a particular product model number (e.g. PJ HD5451) but I do not carry that particular model number, or I carry a similar one, it is possible to display close matching alternatives?

For example, PJ HD5451 is a discontinued model...but the PJ HD6452 is the replacement. It would be better to show the customer the page for PJ HD6452 instead of saying "no results found" and then they leave the site...

Is this possible with AbanteCart, or with an extension?

Offline llegrand

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Re: Suggest a product when there are no search results
« Reply #1 on: July 26, 2024, 12:05:17 PM »
a suggestion until a new solution becomes available.
have you thought about altering the product page of the discontinued item - saying it is discontinued  and changing your description with a link to the similar product??

Or perhaps  use a blurb -  with that info also?


Offline Basara

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Re: Suggest a product when there are no search results
« Reply #2 on: July 29, 2024, 05:36:25 AM »
Hello.
You can add tags to products with numbers you want to appears in the search

Offline timlight10

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Re: Suggest a product when there are no search results
« Reply #3 on: July 29, 2024, 07:07:04 AM »
Hello.
You can add tags to products with numbers you want to appears in the search
That is a good idea, I will try that.

 

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