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Author Topic: Success page blank, no confirmation emails being sent  (Read 1479 times)

Offline jbird5150

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Success page blank, no confirmation emails being sent
« on: August 09, 2024, 09:52:18 AM »
Ran several test orders using Stripe test mode. Orders go through but the "success" page only shows a blank page. Also no confirmation emails sent from the Inner Mailer.

Not a coder by a long shot so no idea what to look for in the logs. Updated to 1.3.4 and using default template. Can anybody help with this?
« Last Edit: August 09, 2024, 09:56:25 AM by jbird5150 »

Offline Basara

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Re: Success page blank, no confirmation emails being sent
« Reply #1 on: August 09, 2024, 10:05:46 AM »
Hello.
Looks like your inner mailer is not working or crashing. Try to setup a different Mail Transporting (smtp).
https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings#MailSettings-MailProtocol:SMTP
 

Offline jbird5150

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Re: Success page blank, no confirmation emails being sent
« Reply #2 on: August 09, 2024, 10:24:05 AM »
Hello.
Looks like your inner mailer is not working or crashing. Try to setup a different Mail Transporting (smtp).
abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings#MailSettings-MailProtocol:SMTP

Thanks Basara--will this fix my success page issue as well? When looking at the Fast Checkout extension, I see that it may be dependent on using bootstrap5. Should I swap out the default template?

Offline Basara

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Re: Success page blank, no confirmation emails being sent
« Reply #3 on: August 12, 2024, 05:00:51 AM »
Hello.
Check for the last records in the AbanteCart error log. The "blank page" should not occur in any template if all are setup correctly.

 

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