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Author Topic: Contact Us Form on V. 1.4.0  (Read 2212 times)

Offline G. O.

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Contact Us Form on V. 1.4.0
« on: August 27, 2024, 10:29:16 AM »
Hello,
Again after testing Contact Us Form on V. 1.4.0 and trying many ways to activate Google reCAPTCHA v3 on new version it is not sending as in the previous versions?
How to solve this issue guys and AbanteCart Team?
Thank you...
G.O.

Offline Basara

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Re: Contact Us Form on V. 1.4.0
« Reply #1 on: August 29, 2024, 02:09:30 AM »
Hello.
This can be a config issue like domain mismatch or invalid API keys or if the user’s IP is blocked or flagged by Google for suspicious activity, reCAPTCHA might fail to work for that user.

Offline G. O.

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Re: Contact Us Form on V. 1.4.0
« Reply #2 on: August 30, 2024, 02:01:22 PM »
Hello.
This can be a config issue like domain mismatch or invalid API keys or if the user’s IP is blocked or flagged by Google for suspicious activity, reCAPTCHA might fail to work for that user.

since you posted your comment I'm trying all options but finally I decided to use the virtual AbanteCart reCAPTCHA and that's also doesn't worked so regarding this issue, how to fix it?
« Last Edit: September 01, 2024, 07:58:48 AM by G. O. »
Thank you...
G.O.

Offline Basara

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Re: Contact Us Form on V. 1.4.0
« Reply #3 on: September 02, 2024, 04:10:30 AM »
Hello.
what is "virtual AbanteCart reCAPTCHA"? Do you have related errors in the AbanteCart error log?

Offline G. O.

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Re: Contact Us Form on V. 1.4.0
« Reply #4 on: September 03, 2024, 06:33:23 AM »
Hello.
what is "virtual AbanteCart reCAPTCHA"? Do you have related errors in the AbanteCart error log?

 i used the google v3 reCAPTCHA and it doesn't worked then i used the AbanteCart which appearing in the screenshot and also it doesn't worked and the form if only without reCAPTCHA could be working and sending. there is no error log at all how to fix it please?
« Last Edit: September 03, 2024, 06:35:12 AM by G. O. »
Thank you...
G.O.

Offline Basara

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Re: Contact Us Form on V. 1.4.0
« Reply #5 on: September 03, 2024, 06:36:28 AM »
From your screenshot, it appears that the image captcha is functioning correctly. Are you encountering an error when you try to submit the form?

Offline G. O.

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Re: Contact Us Form on V. 1.4.0
« Reply #6 on: September 03, 2024, 08:23:57 AM »
From your screenshot, it appears that the image captcha is functioning correctly. Are you encountering an error when you try to submit the form?

the captcha is not allowing to processing submit form and there is no error logs. when i disable the captcha the form is submitting with no issue. however here is the form link: https://www.globaloverline.com/hr

you can give it a try
Thank you...
G.O.

Offline Basara

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Re: Contact Us Form on V. 1.4.0
« Reply #7 on: September 03, 2024, 09:52:23 AM »
Hello.
Are you sure you did not change the Form processing controller and Success page value?

Offline G. O.

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Re: Contact Us Form on V. 1.4.0
« Reply #8 on: September 05, 2024, 02:00:15 AM »
Hello.
Are you sure you did not change the Form processing controller and Success page value?

Hello,
here is the values as shown in the screenshot. are they correct ?
Thank you...
G.O.

Offline Basara

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Re: Contact Us Form on V. 1.4.0
« Reply #9 on: September 05, 2024, 02:12:13 AM »
Hello.
You can always refer to our demo to check the default values. https://www.abantecart.com/shopping-cart-demo

Offline G. O.

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Re: Contact Us Form on V. 1.4.0
« Reply #10 on: September 05, 2024, 06:11:08 PM »
Hello.
You can always refer to our demo to check the default values. https://www.abantecart.com/shopping-cart-demo

i tried same as in the demo but as i said the captcha preventing processing the submit
Thank you...
G.O.

Offline Basara

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Re: Contact Us Form on V. 1.4.0
« Reply #11 on: September 06, 2024, 06:35:12 AM »
Hello.
You can always refer to our demo to check the default values. https://www.abantecart.com/shopping-cart-demo

i tried same as in the demo but as i said the captcha preventing processing the submit

Hello.
Not sure is it related but you have a lot js errors on this page like
Code: [Select]
Uncaught SyntaxError: Unexpected identifier 'l'

Offline G. O.

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Re: Contact Us Form on V. 1.4.0
« Reply #12 on: September 06, 2024, 01:04:14 PM »
Hello.
You can always refer to our demo to check the default values. https://www.abantecart.com/shopping-cart-demo

i tried same as in the demo but as i said the captcha preventing processing the submit

Hello.
Not sure is it related but you have a lot js errors on this page like
Code: [Select]
Uncaught SyntaxError: Unexpected identifier 'l'


i did disabled all blocks which contains js one by one but still not working.
Thank you...
G.O.

 

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