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Product Import Error

Started by jcschott, November 18, 2024, 05:03:52 PM

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jcschott

Trying to use the Product import process on 1.4. When importing I get the following messages displayed.
Step 1 - failed. (Connection error occurred. HTTP-status:403)
Step 2 - failed. (Connection error occurred. HTTP-status:403)
Step 3 - failed. (Connection error occurred. HTTP-status:403)
Step 4 - failed. (Connection error occurred. HTTP-status:403)
Step 5 - failed. (Connection error occurred. HTTP-status:403)
Step 6 - failed. (Connection error occurred. HTTP-status:403)
Step 7 - failed. (Connection error occurred. HTTP-status:403)

When checking the server logs I get file permission is restricted for script: /devshop/shop/task.php. I have verified the file permissions and adjusted them from 755 to 777 with the same result. Any ideas on what may be causing the restriction on task.php?


jcschott

Thank you that resolved the issue. I was able to disable mod_security and then run the import and also revert back the task.php permission back to 755 and it completed without error.

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