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Author Topic: Product Import Error  (Read 748 times)

Offline jcschott

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Product Import Error
« on: November 18, 2024, 05:03:52 PM »
Trying to use the Product import process on 1.4. When importing I get the following messages displayed.
Step 1 - failed. (Connection error occurred. HTTP-status:403)
Step 2 - failed. (Connection error occurred. HTTP-status:403)
Step 3 - failed. (Connection error occurred. HTTP-status:403)
Step 4 - failed. (Connection error occurred. HTTP-status:403)
Step 5 - failed. (Connection error occurred. HTTP-status:403)
Step 6 - failed. (Connection error occurred. HTTP-status:403)
Step 7 - failed. (Connection error occurred. HTTP-status:403)

When checking the server logs I get file permission is restricted for script: /devshop/shop/task.php. I have verified the file permissions and adjusted them from 755 to 777 with the same result. Any ideas on what may be causing the restriction on task.php?
« Last Edit: November 18, 2024, 06:12:26 PM by jcschott »
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Offline Basara

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Re: Product Import Error
« Reply #1 on: November 19, 2024, 02:09:29 AM »
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Offline jcschott

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Re: Product Import Error
« Reply #2 on: November 20, 2024, 10:29:52 PM »
Thank you that resolved the issue. I was able to disable mod_security and then run the import and also revert back the task.php permission back to 755 and it completed without error.
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