Author Topic: Shipping doesn't work at check out  (Read 10905 times)

Offline briansgood

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Shipping doesn't work at check out
« on: January 19, 2025, 04:03:35 PM »
I have an authorization fail. Could be user name or password. Error at checkout.
I'm using the usps extension for shipping.  And it's not giving me the estimated shipping cost or letting me checkout fully because it can't get shipping costs. 
Do you know what may cause this?

Offline Basara

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Re: Shipping doesn't work at check out
« Reply #1 on: January 20, 2025, 02:30:34 AM »
Hello.
It would also be helpful to know which version of AbanteCart you are using. The USPS extension may be unable to return estimated shipping costs due to an issue with your account or connection to the USPS API. Here are a few possible causes and suggestions to resolve the issue:
   1. Authorization Issue: Double-check your USPS account credentials. Check the AbanteCart error log for any USPS specific messages.
   2. verify that the customer’s shipping address is complete and valid.
   3. ensure that the total weight of the products in the cart falls within the USPS shipping range. Excessively heavy or oversized packages not supported.
   4. To prevent checkout issues, consider installing additional shipping methods like weight-based or price-based shipping as a fallback option.

Offline briansgood

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Re: Shipping doesn't work at check out
« Reply #2 on: January 20, 2025, 06:50:33 PM »
Thank you,   went through USPS tried to get it working from their side.   Log in was tried with different log ins.  Neither worked.
Abantecart version is 1.4
I have tried several friends addresses in a couple of states including local.  Doesn't work.
I do have a minimum weight set. It would be the weight of one item which is 10 0z.
Error log is in the pick
The site is damnfunkyshirts.com

Offline Basara

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Re: Shipping doesn't work at check out
« Reply #3 on: January 21, 2025, 02:07:23 AM »
Probably, you’re using invalid USPS credentials. Please contact USPS support to resolve any issues with your account.

 

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