Shipping doesn't work at check out

[briansgood]

I have an authorization fail. Could be user name or password. Error at checkout.
I'm using the usps extension for shipping.  And it's not giving me the estimated shipping cost or letting me checkout fully because it can't get shipping costs. 
Do you know what may cause this?

[Basara]

Hello.
It would also be helpful to know which version of AbanteCart you are using. The USPS extension may be unable to return estimated shipping costs due to an issue with your account or connection to the USPS API. Here are a few possible causes and suggestions to resolve the issue:
   1. Authorization Issue: Double-check your USPS account credentials. Check the AbanteCart error log for any USPS specific messages.
   2. verify that the customer's shipping address is complete and valid.
   3. ensure that the total weight of the products in the cart falls within the USPS shipping range. Excessively heavy or oversized packages not supported.
   4. To prevent checkout issues, consider installing additional shipping methods like weight-based or price-based shipping as a fallback option.

[briansgood]

Thank you,   went through USPS tried to get it working from their side.   Log in was tried with different log ins.  Neither worked.
Abantecart version is 1.4
I have tried several friends addresses in a couple of states including local.  Doesn't work.
I do have a minimum weight set. It would be the weight of one item which is 10 0z.
Error log is in the pick
The site is damnfunkyshirts.com

[Basara]

Probably, you're using invalid USPS credentials. Please contact USPS support to resolve any issues with your account.

[Twinklekapoor]

The issue is likely due to incorrect USPS API credentials or API access issues.
Verify your USPS username and password in the extension settings.
Check if your USPS account is live/production (not in test mode).
Ensure your server can connect to USPS API endpoints (check firewall or hosting restrictions).

[briansgood]

Update on the USPS extension.  They used to use web tools for the extension.  Now it's all APIs.  So the question is, is the extension updated to use the new programming?

[abolabo]

there is no updates in API .
See details here https://www.usps.com/business/web-tools-apis/rate-calculator-api.pdf
Our default_usps extension use it.

[briansgood]

Ok, so then I guess I would need to know where I would find my id?  Is it my mailer id? Or is it the long API code?  I'm really stuck on getting this to work.

[Basara]

Ok, so then I guess I would need to know where I would find my id?  Is it my mailer id? Or is it the long API code?  I'm really stuck on getting this to work.

Hello.
USPS should email you the user ID and password. If not, please contact USPS to confirm your USPS User ID. You should call USPS to activate your account on the production servers.

[briansgood]

I've done that.  They don't know what the I'd and password should be.  I get several different answers.  Do you know if it like a 20 plus character code? Or is it smaller?

[yonghan79]

Hi,

both username and password should be 12 chars long each.

[briansgood]

So the latest from USPS they just put out a new version on the 5th of this month.  Attached is the version pic.

[briansgood]

I just realized I have very 1.2.1 and you offer 1.3. Can I upgrade for free?  Or do I have to purchase the latest version?

[abolabo]

I just realized I have very 1.2.1 and you offer 1.3. Can I upgrade for free?  Or do I have to purchase the latest version?

https://abantecart.atlassian.net/wiki/spaces/AD/pages/4980799/AbanteCart+Upgrade

[briansgood]

I updated to the new cart.   But I can't upgrade just the USPS extension.