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Author Topic: SMTP on V.1.4.1  (Read 2969 times)

Offline G. O.

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SMTP on V.1.4.1
« on: January 22, 2025, 03:53:26 AM »
Hello,

I upgraded to V.1.4.1 but again we have a new error with using SMTP function and getting these error logs:



2025-01-22 11:41:23 - AMail. transport: Symfony\Component\Mailer\Transport\Smtp\EsmtpTransport: Failed to authenticate on SMTP server with username "MYEMAIL@gmail.com" using the following authenticators: "LOGIN", "PLAIN", "XOAUTH2". Authenticator "LOGIN" returned "Expected response code "235" but got code "535", with message "535-5.7.8 Username and Password not accepted. For more information, go to
535 5.7.8 https://support.google.com/mail/?p=BadCredentials a640c23a62f3a-ab384f925dfsm870499166b.159 - gsmtp".". Authenticator "PLAIN" returned "Expected response code "235" but got code "535", with message "535-5.7.8 Username and Password not accepted. For more information, go to
535 5.7.8 https://support.google.com/mail/?p=BadCredentials a640c23a62f3a-ab384f925dfsm870499166b.159 - gsmtp".". Authenticator "XOAUTH2" returned "Expected response code "235" but got code "334", with message "334 eyJzdGF0dXMiOiI0MDAiLCJzY2hlbWVzIjoiQmVhcmVyIiwic2NvcGUiOiJodHRwczovL21haWwuZ29vZ2xlLmNvbS8ifQ==".".
2025-01-22 11:46:52 - AMail. transport: Symfony\Component\Mailer\Transport\Smtp\EsmtpTransport: Failed to authenticate on SMTP server with username "MYEMAIL@gmail.com" using the following authenticators: "LOGIN", "PLAIN", "XOAUTH2". Authenticator "LOGIN" returned "Expected response code "235" but got code "535", with message "535-5.7.8 Username and Password not accepted. For more information, go to
535 5.7.8 https://support.google.com/mail/?p=BadCredentials a640c23a62f3a-ab384f22fd2sm873964666b.110 - gsmtp".". Authenticator "PLAIN" returned "Expected response code "235" but got code "535", with message "535-5.7.8 Username and Password not accepted. For more information, go to
535 5.7.8 https://support.google.com/mail/?p=BadCredentials a640c23a62f3a-ab384f22fd2sm873964666b.110 - gsmtp".". Authenticator "XOAUTH2" returned "Expected response code "235" but got code "334", with message "334 eyJzdGF0dXMiOiI0MDAiLCJzY2hlbWVzIjoiQmVhcmVyIiwic2NvcGUiOiJodHRwczovL21haWwuZ29vZ2xlLmNvbS8ifQ==".".


i did followed the errors codes on Gmail support page and changed the App Password and used it but nothing solved the error.

What to do please?
Thank you...
G.O.

Offline Basara

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Re: SMTP on V.1.4.1
« Reply #1 on: January 22, 2025, 05:37:35 AM »
Hello.
Try to resave the password in AbanteCart admin

Offline G. O.

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Re: SMTP on V.1.4.1
« Reply #2 on: January 22, 2025, 05:38:17 AM »
Hello.
Try to resave the password in AbanteCart admin

i did that too
Thank you...
G.O.

Offline Basara

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Re: SMTP on V.1.4.1
« Reply #3 on: January 22, 2025, 06:36:46 AM »
It appears that AbanteCart successfully sent all data to your SMTP server, but the server refused it. Possible reasons include:
Incorrect username or password.
Gmail account settings blocking SMTP access.
Security settings in Gmail rejecting the connection (e.g., less secure app access is disabled).

Offline G. O.

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Re: SMTP on V.1.4.1
« Reply #4 on: January 22, 2025, 06:53:27 AM »
It appears that AbanteCart successfully sent all data to your SMTP server, but the server refused it. Possible reasons include:
Incorrect username or password.
Gmail account settings blocking SMTP access.
Security settings in Gmail rejecting the connection (e.g., less secure app access is disabled).

in this case i will be pushed to go back to v.1.4.0. did you tested the new Version before you publish it?


by the way, there is other functions which not working fine on PCs and mobiles and there is a lot of issues with css and js too.
« Last Edit: January 22, 2025, 06:55:10 AM by G. O. »
Thank you...
G.O.

Offline Basara

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Re: SMTP on V.1.4.1
« Reply #5 on: January 22, 2025, 07:14:06 AM »
by the way, there is other functions which not working fine on PCs and mobiles and there is a lot of issues with css and js too.
You should clear your browser cache to ensure the new CSS and JavaScript files are loaded.

Offline G. O.

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Re: SMTP on V.1.4.1
« Reply #6 on: January 22, 2025, 07:27:19 AM »
by the way, there is other functions which not working fine on PCs and mobiles and there is a lot of issues with css and js too.
You should clear your browser cache to ensure the new CSS and JavaScript files are loaded.


I already tried all solutions and options. the bugs am talking about has missing codes i guess.
Thank you...
G.O.

Offline Basara

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Re: SMTP on V.1.4.1
« Reply #7 on: January 22, 2025, 07:31:56 AM »
I already tried all solutions and options. the bugs am talking about has missing codes i guess.
Hello.
What bugs are you referring to? When you mention missing codes, do you mean that some files might be missing?

Offline G. O.

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Re: SMTP on V.1.4.1
« Reply #8 on: January 22, 2025, 07:43:20 AM »
I already tried all solutions and options. the bugs am talking about has missing codes i guess.
Hello.
What bugs are you referring to? When you mention missing codes, do you mean that some files might be missing?

yes, I think so, because during the upgrade process my admin dashboard logged off and this is 1st time happening when I'm upgrading from version to new one.

What do you suggest ?
Thank you...
G.O.

Offline Basara

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Re: SMTP on V.1.4.1
« Reply #9 on: January 22, 2025, 07:47:13 AM »
Hello.
The logoff is expected behavior after the upgrade due to improvements in the authorization process. If you believe you have encountered a bug, please create a separate topic for each issue so that we can investigate them individually.

Offline G. O.

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Re: SMTP on V.1.4.1
« Reply #10 on: January 22, 2025, 09:23:30 AM »
Hello.
The logoff is expected behavior after the upgrade due to improvements in the authorization process. If you believe you have encountered a bug, please create a separate topic for each issue so that we can investigate them individually.

What if I upload a fresh folders of V.1.4.1 and give it a try?  remind me about to steps please.
Thank you...
G.O.

Offline G. O.

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Re: SMTP on V.1.4.1
« Reply #11 on: January 23, 2025, 06:42:00 AM »
Hello guys!


unbelievable issue that the unique password given from Gmail App Passwords is like this: (abcd efgh ijkl mnop) and you should place the 16 character of password without any space between the characters and should be like this: (abcdefghijklmnop) and that's was the reason behind the above error. 

any way issue: SOLVED NOW...
Thank you...
G.O.

Offline Basara

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Re: SMTP on V.1.4.1
« Reply #12 on: January 23, 2025, 07:07:07 AM »
Hello.
It's great to hear that the issue wasn't related to AbanteCart and that you managed to solve it.

 

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