page wont load

[anewagephoenix]

I installed this cart through A2 Hosting Cpanel. I added the admin passwords by removing all special characters. (per A2) then i get this message on the page. i am trying to load both admin and shop page
"Cannot establish connection to database."

any help would be appreciated.
Bibi

[Basara]

Hello.
This error usually means that AbanteCart is unable to connect to the database due to incorrect credentials or misconfigured settings.
Check Database Credentials in your A2 Hosting cPanel. Go to MySQL Databases and verify your database name, username, and password. Compare them with the details in your AbanteCart configuration file /system/config.php.