Shopping Cart Operations > General Support

SMTP set-up is done correctly, however, emails to customers are not trigerring

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hari1982811:
Dear Team,

The SMTP settings are done correctly by checking with the hosting team. Emails are working fine individually when tested. However, when customers place an order, the email is trigerring to the admin email, however, customers are not receiving any emails. Same issue with Contact us form as well. No email is getting triggerred to customers, however, the same is been received in the admin email.

Tried multiple options and with no other help, I am reaching out. Please let me know how this can be resolved. This is the only issue I have before I move forward for my website to launch.

Regards,
Hari

Basara:
Hello.
What is your AbanteCart version and SMTP provider?

hari1982811:
I am on PHP Version 8.3.6. And the Hosting provider (SMTP provider) is blue host.

Regards,
Hari

hari1982811:

--- Quote from: hari1982811 on March 20, 2025, 06:52:27 PM ---I am on PHP Version 8.3.6. And the Hosting provider (SMTP provider) is blue host.

Regards,
Hari

--- End quote ---

Basara:
Hello.
What is your AbanteCart version?

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