Shopping Cart Operations > General Support

Issues with using URL to upload images

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JessieSager:
Hello,

 I am trying to follow the manual on how I can use the URL to upload images for my products, but the image is still not coming over with the product information I am uploading. I am assuming I am doing something incorrectly. Can I get a bit more guidance with how to use a URL to bring in images when adding new products?

Basara:
Hello.
Are you using the CSV import feature to upload your products? If so, could you please attach the CSV file (or a sample of it) you’re working with?

JessieSager:
Yes, I am using the upload feature. Here is the example. I was able to get all the other data on this spreadsheet to upload, but not the image.

Basara:
Hello.
Please make sure to use the URL of the image itself, not the page. Try this

--- Code: ---https://www.kingwholesale.com/web/image/product.product/8141/image_1024
--- End code ---

JessieSager:
I copied and past the URL you provided to the column "resource_map[0].source_url" and tried to upload this. All the product details came over, but image is blank, when hovering over image on site it states "the image could not be loaded".

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