Issues with using URL to upload images

[JessieSager]

Hello,

I am trying to follow the manual on how I can use the URL to upload images for my products, but the image is still not coming over with the product information I am uploading. I am assuming I am doing something incorrectly. Can I get a bit more guidance with how to use a URL to bring in images when adding new products?

[Basara]

Hello.
Are you using the CSV import feature to upload your products? If so, could you please attach the CSV file (or a sample of it) you're working with?

[JessieSager]

Yes, I am using the upload feature. Here is the example. I was able to get all the other data on this spreadsheet to upload, but not the image.

[Basara]

Hello.
Please make sure to use the URL of the image itself, not the page. Try this

Code Select Expand

https://www.kingwholesale.com/web/image/product.product/8141/image_1024

[JessieSager]

I copied and past the URL you provided to the column "resource_map[0].source_url" and tried to upload this. All the product details came over, but image is blank, when hovering over image on site it states "the image could not be loaded".

[Basara]

I copied and past the URL you provided to the column "resource_map[0].source_url" and tried to upload this. All the product details came over, but image is blank, when hovering over image on site it states "the image could not be loaded".

Hello. The URL comes from the product page you attempted to import. It seems that the system you are migrating from does not follow any standards and provides file URLs without a proper file extension (such as .jpg or .png).
This issue has been addressed in the upcoming AbanteCart version 1.4.2. However, for now, you can manually add the missing file extension as a workaround.

Code Select Expand

https://www.kingwholesale.com/web/image/product.product/8141/image_1024/file.jpg