Shopping Cart Operations > General Support

Contact Us Form on v.1.4.1

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abolabo:
try to disable all 3d-party extensions and retry

G. O.:

--- Quote from: abolabo on April 07, 2025, 05:20:16 PM ---try to disable all 3d-party extensions and retry

--- End quote ---

if you talk about google reCAPTCHA already tried that too. on website now there is the default CAPTCHA and i tried next options

1. when using:
 Processing Controller: Contact Us Page(*)

Success page: content/contact

on website form page not showing me a notification that to form been submitted successfully and on Admin side i get this notification message:

New Inquiry From m****** (info@test.com)
Message status:
notice
Date:
08.04.2025 10:12:09 AM
Number of repetitions:
0
Enquiry: First Name: m****** Last Name: h****** Gender: Mr: Email: info@test.com Departments: Sales Country: T***** Telephone | Cellphone: 0123456789 Inquiry: Note: bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla, Rate Us: 100 % reCAPTCHA: b60001 IP Address: 9*.1*.1**.1**

in the error log i get these errors:
2025-04-08 10:09:07 - App Error: AbanteCart core v.1.4.1 NOT EXIST Form with name ContactUsFrm
Trace:
#0 abcotex.com/core/engine/form.php on line 171
#1 abcotex.com/core/engine/form.php on line 125
#2 abcotex.com/storefront/controller/pages/content/contact.php on line 39
#3 abcotex.com/core/engine/dispatcher.php on line 306
#4 abcotex.com/core/engine/dispatcher.php on line 341


2. when using:
Processing Controller: Default Email(*)

Success page: forms_manager/default_email
on website form page showing me a notification that Form was submitted successfully! but on email inbox nothing and on admin panel page also nothing.


Not:  i tried also to make the field of Success page: empty in both options and gave it a try but nothing too.

finally, i should say that the contact us form in my website not working since v.1.3.2 on AbanteCart, there must be some missing codes which effecting on the form structure and on Google reCAPTCHA and that's made this conflict in the form process.


  DO YOU HAVE ANY SUGGESTION IN THIS CASE?

abolabo:

--- Quote from: G. O. on April 08, 2025, 03:40:11 AM ---
Success page: content/contact


--- End quote ---

why such route?
Should be content/contact/success

G. O.:

--- Quote from: abolabo on April 08, 2025, 03:55:36 AM ---
--- Quote from: G. O. on April 08, 2025, 03:40:11 AM ---
Success page: content/contact


--- End quote ---

why such route?
Should be content/contact/success

--- End quote ---

even your suggestion tried and the result as you see in the screenshot but there is nothing arrived, not to email and not to admin dashboard.   I think the best option is resetting the Form codes to default and replace them. so tell me what to replace? maybe will solve my problem. 

abolabo:
what about email template with id 'storefront_contact_us_mail' ?

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