Shopping Cart Operations > Support
Unable to login to Admin
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montgo:
Thank you for your response to my previous attempt to solve my problem. You referred me to a pinned post that I had already read before posting and which which was not, as far as I can tell, relevant. The problem is that I cannot get to the admin login page at all now using the same URL ( mydomain/cart/index.php?rt=index/login|s=your_admin) that worked perfectly well after installation.
Instead of the login page for admin, I get an error "The page you requested cannot be found!" from within a store page. My question is; is the URL I quote above correct or have I made a mistake in using it? If it is correct, some help in resolving the problem of accessing admin would be much appreciated.
Thank you.
PS Having read another post on this subject, the content of config.php is: define('ADMIN_PATH', 'your_admin');
4thstar:
Hello Montgo..
I am a new user, but it seems that what i enter to gain access is different to that shown in your post..
I installed the cart through cpanel, so i can only go by this ...
Cpanel also asked me to give a name to the admin area (lets say i entered "secretarea")
so i would enter :
/index.php?s=secretarea
this will show me the log in page for the admin area
my guess is if the admin area was left at default you would enter:
index.php?s=admin
hope this helps..
Carl
on the previous post i read i saw this...
look at this file:
/system/config.php
Look for define('ADMIN_PATH', 'xxxxxxx');
find out whats where the xxxxxxx are and enter into your browser....
index.php?s=xxxxxxx
montgo:
Hi 4star, many thanks for the input. I left the default 'your_admin' during installation as shown on the URL I used and it is also correct in the config.php. It worked fine yesterday and I don't think I've changed anything that could affect it . . .!
4thstar:
so you are still having issues? after checking the file..
/system/config.php
confirming your details and then using the same web address
yourstore.com/index.php?s=your_admin
what error are you getting?
could you pm me the web address?
cheers
Carl
montgo:
Fixed, many thanks!
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