Phone Number Field Not Accepting Any Format on Checkout Page

[Ali Arslan]

Hi AbanteCart Team,

I've encountered an issue on the checkout page related to the phone number input field. The field doesn't seem to accept any phone number format even the format shown in the placeholder example is marked invalid.

I've tried multiple formats but none of them work. I'm currently using the Mercato theme and I believe this issue might be related to the frontend. It seems that the input value isn't even being sent to the backend, so the validation error might not be coming from there. The frontend appears to be misbehaving on that field.

When I enter any number the field highlights with a red outline indicating that the input is not acceptable. However, no specific validation error message appears so I'm not sure whether this is a formatting issue, a validation rule misconfiguration or a bug in the input component.

Could you please confirm:

What is the correct phone number format expected in this field?

If it's a bug, can you suggest a fix?

Thanks in advance for your help!

[Basara]

Hello.
What is your AbanteCart version and phone regex setting?