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fail downloads (files 700MB - 1.37GB)

Started by Faster, September 12, 2011, 06:52:06 AM

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Faster

Hello all,
I have some problem...
My store includes a handful of extremely large video and audio files that need to be downloaded after they are purchased. Really big like 700 MB - 1.37 GB.
For me, with a wired and fast cable connection, the files download without a hitch in about 10 minutes or less, but we've had multiple customers complain that their downloads fail repeatedly.
Do you have any recommendations for ways to deal with giant downloads like this? Are there any server settings that I should check to make sure they aren't causing the user to be disconnected if their download is taking too long?

thanks in advance)

Basara

Hello. This is not AbanteCart related. You should contact your hosting provider  ???

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