Project Home
Manuals
Contact Us
Download
Demo
Welcome,
Guest
. Please
login
or
register
.
Did you miss your
activation email
?
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
AbanteCart v
1.3.4
is released.
Home
Help
Search
Calendar
Login
Register
AbanteCart Community
»
eCommerce construction
»
Installation and Configuration
»
Customer Error: No match for E-Mail Address and/or Password.
« previous
next »
Print
Pages: [
1
]
Author
Topic: Customer Error: No match for E-Mail Address and/or Password. (Read 6825 times)
regedit
Newbie
Posts: 21
Karma: +0/-3
Customer Error: No match for E-Mail Address and/or Password.
«
on:
January 15, 2014, 09:05:13 AM »
Customer Error: No match for E-Mail Address and/or Password.
Hi, my customers cant login with there resgitered user name and password.
im willing to donate to anyone can help me.
«
Last Edit: January 15, 2014, 09:07:31 AM by regedit
»
Logged
abantecart
Administrator
Hero Member
Posts: 4358
Karma: +298/-10
Re: Customer Error: No match for E-Mail Address and/or Password.
«
Reply #1 on:
January 15, 2014, 12:45:42 PM »
This will happen if you change configuration file or move site to new place and do not retain password salt.
Did you do any of these?
Logged
Please
rate your experience
or
leave your review
We need your help to build better free open source ecommerce platform for everyone. See how you can
help
regedit
Newbie
Posts: 21
Karma: +0/-3
Re: Customer Error: No match for E-Mail Address and/or Password.
«
Reply #2 on:
January 18, 2014, 07:52:25 AM »
I moved the site how can i fix this?
Logged
junkyard
Full Member
Posts: 127
Karma: +25/-0
Re: Customer Error: No match for E-Mail Address and/or Password.
«
Reply #3 on:
January 18, 2014, 11:50:40 AM »
Looks like you need to replace a SALT key in ~/public_html/system/config.php with the key from your original installation:
http://forum.abantecart.com/index.php/topic,426.0.html
http://forum.abantecart.com/index.php/topic,119.0.html
But there is more to it if you happened to have enabled customers' data encryption previously:
http://forum.abantecart.com/index.php/topic,1564.0.html
http://www.abantecart.com/ecommerce-documentation/82-admin-user-manual/specific-manuals/encryption-data-manager/107-encryption-data-manager
http://www.abantecart.com/ecommerce-documentation/50-admin-user-manual/system/settings/39-settings
Also, if it's mainly about your customers login but not the admin users, make sure it isn't because you have switched this parameter:
System>Settings>Checkout>Require Login Name:
"To improve security, require customers to create unique login name instead of using email address as login name. If set to ON, existing customers will be asked to create new login name at the first login. If OFF, login name is set as customer email address."
maybe it helps
Logged
Print
Pages: [
1
]
« previous
next »
AbanteCart Community
»
eCommerce construction
»
Installation and Configuration
»
Customer Error: No match for E-Mail Address and/or Password.
Powered by SMFPacks Social Login Mod