E-Mail Address does not appear to be valid!

Started by Siri M., April 05, 2014, 10:11:42 PM

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Siri M.

My mother tried to create account, but the server timed out. Now we get "E-Mail Address does not appear to be valid!" when trying to recreate account. Same problem on both her end and my end. When I tried "forgot password" said no records of this account.   I find no traces of her email account in the Mysql database, unless I am looking under the wrong database.

Her email is xxxxx@q.com

Any thoughts on this?

abantecart

Can you please clarify where you try to register?
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Siri M.

After placing some items in shopping cart, she then checked out and was asked to create account. That was when the server timed out. She tried again and now her email is not valid. On my end I tried to create a new account for her, and got the same problem. Her email is xxxxx@q.com will not work


Thanks

abantecart

We were not considering 1 letter domain names for emails. These are very rare. I can post the fix for this in few minutes
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abantecart

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Siri M.

Great, that did it. I changed those five lines of code and now q.com works. Q.com is one of the email domains for Century Link I believe.

Thanks much for quick response.

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