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order ID missing between

Started by popustda, April 29, 2014, 07:50:11 AM

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popustda

Hello,
Can someone tell me why i have missing Order IDs and where i can see that ?
If you check a pic below you will see that i dont have order #98 , #94, #92,#91 and so on!
Is this normal or just me?

abantecart

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popustda

no. they just dont show. i think these are orders which customers didnt finish. (maybe they came to the last step of the ordering and havent confirmed the order)
Is this possible? and why i cant see these orders anywhere?

thanks

abantecart

Incomplete orders DO reserve the order ID. Yes they will not show.
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popustda

so there is no way to see them so i can see what was the problem (maybe the price is not correct or something like that) and maybe i can contact the buyer and offer cheaper price or similar?

gordontaylor

You'll need an extension, abandoned shopping cart extension, available in the extension market place in your admin panel.

That will give you the information you need to contact the person that abandoned their shopping cart.

popustda

i found it. thank you very much friend. you helped me a lot


gordontaylor


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