Author Topic: Help the problem occurs when importing csv file  (Read 5274 times)

Offline denagpam

  • Full Member
  • ***
  • Posts: 103
  • Karma: +7/-9
    • View Profile
Help the problem occurs when importing csv file
« on: May 29, 2014, 07:49:37 AM »
Hi

hope you are very well guys

I get error message when importing files
it says Data is empty or corrupted
Total loaded is 0

I attach the screenshot of the error and the csv file I want to upload
« Last Edit: May 29, 2014, 07:57:27 AM by denagpam »

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5404
  • Karma: +269/-2
    • View Profile
Re: Help the problem occurs when importing csv file
« Reply #1 on: May 29, 2014, 08:45:07 AM »
Hi. What is your browser and OS?

Also try to import in IE browser.

Offline denagpam

  • Full Member
  • ***
  • Posts: 103
  • Karma: +7/-9
    • View Profile
Re: Help the problem occurs when importing csv file
« Reply #2 on: May 29, 2014, 08:53:16 AM »
hi

I am using Google Chrome on Windows 8.1 32 bit
but when using Internet Explorer the same occurs

but how about on your behalf
are you succeed in importing the file since I have tried in many ways (with comma - tab delimiter and with txt file) but does not work ?
« Last Edit: May 29, 2014, 08:56:02 AM by denagpam »

Offline abantecart

  • Administrator
  • Hero Member
  • *****
  • Posts: 4338
  • Karma: +297/-10
    • View Profile
    • Ideal Open Source Ecommerce Solution
Re: Help the problem occurs when importing csv file
« Reply #3 on: May 29, 2014, 09:43:09 AM »
This is a strange issue. Your file works for me fine. I used chrome and safari on mac OS.
Quote
Total loaded: 51. Updated: 0. Created: 51. Errors: 0

I think this is related to OS. We will investigate.
Please  rate your experience or leave your review
We need your help to build better free open source ecommerce platform for everyone. See how you can help

Offline denagpam

  • Full Member
  • ***
  • Posts: 103
  • Karma: +7/-9
    • View Profile
Re: Help the problem occurs when importing csv file
« Reply #4 on: May 29, 2014, 09:47:46 AM »
oh I have done the same on version 1.1.8 and on the same OS as now and it worked

okay I am waiting for the result and solution

Offline bdwebb

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
Re: Help the problem occurs when importing csv file
« Reply #5 on: September 27, 2015, 08:20:11 PM »
I am having the same problem importing

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5404
  • Karma: +269/-2
    • View Profile
Re: Help the problem occurs when importing csv file
« Reply #6 on: September 28, 2015, 02:11:21 AM »
I am having the same problem importing

Can you please post next details:
  • AbanteCart version
  • OS version
  • Browser version
  • Example of your CSV file

Note: you can try different browsers when import

 

Powered by SMFPacks Social Login Mod