Author Topic: Product pictures only showing up in German - not in English and Spanish  (Read 15304 times)

Offline abcart_ecm

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Hello,
Product pictures show up good in German part of shop front but not in English and Spanish.
If I click on a product picture in English or Spanish part of shop front,
only the thumb picture stays with text Loading...
Seems that it is loading the big product picture forever but never shows up
and the thumb picture just stays there.
What can be the problem ?
« Last Edit: June 14, 2014, 07:50:53 AM by abcart_ecm »

Offline abantecart

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Can you share the link to this problem?
Please  rate your experience or leave your review
We need your help to build better free open source ecommerce platform for everyone. See how you can help

Offline abolabo

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probably you have no titles of pictures for other languages. Try to copy all of them on language edit page in menu->system->localisation->languages
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

Offline abcart_ecm

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Hi,
Here are some example links:

http://server.pcdoit.com/index.php?rt=product/product&product_id=200&language=de

Product picture shows up ok in German

Now go to top left of page and select English

or go directly to this link for same product but in English

http://server.pcdoit.com/index.php?rt=product/product&product_id=200&language=en

As you can see only the product thumb shows up with message "Loading ..." that stays for ever.

Same happens in Spanish

http://server.pcdoit.com/index.php?rt=product/product&product_id=200&language=es

===========================================================

Another example:
When I go to Catalog => Products => Select any product => go to the right and Edit
=> Second Tab from the Left: Media => Edit => Resource Library
When I select German a black process bar is moving for a second and then
the product picture shows up, everything ok.

When I select English same black process bar is moving for a second but ends with blanc screen, no picture shows up and no edit.

Same with Spanish, same black process bar moving for a second but ends with blanc screen and no picture.

When I enter a title things get even worse because then even the thumbnail does not show up anymore.

« Last Edit: June 16, 2014, 06:32:29 AM by abcart_ecm »

Offline abolabo

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yes. i. c.
Again:
Try to copy all of them on language edit page in menu->system->localisation->languages

you can copy all descriptions of RL, products etc from main language to another there.


“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

Offline abcart_ecm

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Can you give me an example of how to do this ?
Ok I get only following messages:
Total: 0 language entries cloned for any table

Total: 0 language entries cloned for table banner_descriptions
Total: 0 language entries cloned for table block_descriptions
Total: 0 language entries cloned for table category_descriptions
Total: 0 language entries cloned for table content_descriptions
Total: 0 language entries cloned for table country_descriptions
Total: 0 language entries cloned for table coupon_descriptions
Total: 0 language entries cloned for table download_descriptions
Total: 0 language entries cloned for table field_descriptions
Total: 0 language entries cloned for table field_values
Total: 0 language entries cloned for table fields_group_descriptions
Total: 0 language entries cloned for table form_descriptions
Total: 0 language entries cloned for table global_attributes_descriptions
Total: 0 language entries cloned for table global_attributes_groups_descriptions
Total: 0 language entries cloned for table global_attributes_type_descriptions
Total: 0 language entries cloned for table global_attributes_value_descriptions
Total: 0 language entries cloned for table language_definitions
Total: 0 language entries cloned for table length_class_descriptions
Total: 0 language entries cloned for table order_data_types
Total: 0 language entries cloned for table order_statuses
Total: 0 language entries cloned for table page_descriptions
Total: 0 language entries cloned for table product_descriptions
Total: 0 language entries cloned for table product_filter_descriptions
Total: 0 language entries cloned for table product_filter_ranges_descriptions
Total: 0 language entries cloned for table product_option_descriptions
Total: 0 language entries cloned for table product_option_value_descriptions
Total: 0 language entries cloned for table product_tags
Total: 0 language entries cloned for table resource_descriptions
Total: 0 language entries cloned for table stock_statuses
Total: 0 language entries cloned for table store_descriptions
Total: 0 language entries cloned for table tax_class_descriptions
Total: 0 language entries cloned for table tax_rate_descriptions
Total: 0 language entries cloned for table url_aliases
Total: 0 language entries cloned for table weight_class_descriptions
Total: 0 language entries cloned for table zone_descriptions
« Last Edit: June 16, 2014, 06:57:01 AM by abcart_ecm »

Offline abcart_ecm

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Do I have to upload a product picture only 1 time, or 3 times for every language,
If I re-upload a product picture for english and spanish everything seems to be ok.

Offline abolabo

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Can you give me an example of how to do this ?

open language edit page and you'll see form:

Load missing language data
   Source Language:     - choose language
   Text translation method:  - copy
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

Offline abcart_ecm

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Thanks will try that. Can you tell me why this is doing something good ?

Offline abolabo

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Thanks will try that. Can you tell me why this is doing something good ?

cause is you added new language after image upload. so you have no language descriptions for new language of image.
i remember that we already fixed this issue in 1.1.9  (by the way, what version of abantecart do you use?)

try and let me know.
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

Offline abcart_ecm

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Thanks for replying so fast, appreciate it. I am using abantecart version 1.1.8
Don't tell me that this problem no longer exists in version 1.1.9 ????

Seems that my suffering has ended. I did twice what you proposed:

1.
System => Localization => Languages => German
Load  missing language data : source language = english

2.
System => Localization => Languages => English
Load  missing language data : source language = german

Now all of a sudden all product pictures show up, thumbs plus big product picture
not only in german but now also in english and spanish

I really hope this is going to stay like this.

This error comes back everytime
Error! Default language with code "de" is not available or disabled.
Loading German language to keep system operating. Check your settings
for default language. in /home/www/server.pcdoit.com/core/engine/language.php on line 300

But it seems this error message does not really harm anything.





« Last Edit: June 16, 2014, 07:47:12 AM by abcart_ecm »

Offline abcart_ecm

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One last question about this problem.
What is the best way to upload new products and product pictures ?
Upload in German admin or in English admin ?


Offline abolabo

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One last question about this problem.
What is the best way to upload new products and product pictures ?
Upload in German admin or in English admin ?

the best way is filling all variants of title for image after upload. After file uploaded you can change it's descriptions.
If you decide to add new language - copy descriptions for it from you general language.
Also you can to install translation extension such as google translate and translate missing description "on the fly". (is adds itself to selectbox with copy method)
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

Offline Basara

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cause is you added new language after image upload.

For new product's image use any admin language  (German or English). Both should work

Offline abcart_ecm

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Ok guys - I tested a couple of hours and everything now stays good.
All product pictures now stay showing up correct not only in german
but also in english and spanish. Thanks a lot for your help.

 

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