Shopping Cart Operations > Built-in Features

Free shipping enabled on Product page issue

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llegrand:
I have tested this on 1.1.9 and 1.2.0  but have the same results.

On the Product page there is a field Free Shipping  - that indicates that we can enable the ONE product for free shipping.   I have only USPS enabled in the shipping extensions.

According to the Documentation on the Products page:
Free Shipping: must be ON to enable free shipping for this product.

The tool tip says:  Master Setting to enable free shipping for this product

But setting this field to ON,  does nothing.   The shipping estimate ignores the setting and calculates a fee.  Have I missed some setting somewhere that is not discussed in the docs?   Or if this an issue that needs fixing?

Additionally,  if this field were to work -  it would be great if the product had a note appended in the checkout area that said "this product has FREE SHIPPING" or something like that.


Thanks
Lee

demps2127:
I am having the same issue - am interested in any recommendations you get  :)

Basara:
Issue related to USPS shipping extension reported to AbanteCart bug tracker

demps2127:
I look forward to the fix soon as I cannot launch my store until this issue is resolved. Thanks

llegrand:
I have tested the newest fix on github -  but the results are still unsatisfactory.   It is my opinion that the logic of the Free Shipping field on the Product Page needs a serious re-think and re-write.  Here's why:
1.  If that field is enabled -  there needs to be some type of notification on the product page on storefront that that indicates that is shipped free.   There is no easy way to do that currently and without some type of information this is a lost customer interaction.
2.  There also need to be some type of notification on the checkout page that the item is shipping for free,   and if it is order with other products that are not shipping free then it will not be added into the wt for the entire order.
3.  The latest fix -  if there is only one item with free shipping in the order -  show the Shipping to be Free - but without an explanation or a product notice one thinks the estimated block is non-functioning.   It simple displays type of shipping with $0.00.

If these things can't be accomplished then I would strongly suggest you remove that field from future versions as it has no positive value to a site,  raises conflict with customers as to why the shipping doesn't work (just letting the customer think they are getting away with free shipping is not good customer relations)

Thanks for considering my take on this issue.
Lee

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