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There was a sale, but no sales record in backend or email notification.

Started by Siri M., February 28, 2015, 01:58:11 AM

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Siri M.

Hi. I noticed in Paypal I had a sale, so after checking the site I see there is no sales record at all. Nor was an email sent to me about the sales. This has never happened before, so seems a bit strange. I haven't updated or changed anything lately. Last week had a few sales and everything was normal. So I went ahead and shipped the item using the Paypal information.

Any ideas about this?

Thanks


abantecart

Are you using standard paypal? This is possible if customer never returned back to your site after paypal payment. Order was not finalized on your abantecart side.

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