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Problems with backup...?

Started by francol, November 06, 2014, 07:44:46 AM

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francol

Hello,

I tried to backup my store by going into the Admin section and Clicking on Data/Backup something seems to happen I get an animated circle, and then the screen goes blank. At first I thought it was my browser, but this happens on Firefox too.

Could you please help?

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maury1971

I get the same  situation , 
on backup ,  goes to white page ..
no errors shown ,  not even in the LOG
just stucks there ..

Basara

Quote from: maury1971 on April 07, 2015, 08:11:40 AM
I get the same  situation , 
on backup ,  goes to white page ..
no errors shown ,  not even in the LOG
just stucks there ..

Can you please post what is your AbanteCart version and hosting details (server OS, php version...)

maury1971

the version is 1.1.5 , php latest 5.5.3 i guess

also since 2-3 days orders emails are coming after 2 days delay

i never updated because i made some template  modifications , and was afraid to loose them ,   now i was going to make a fresh install ,  and wanted to move all  there ,  and the XML data backup does not restore well ,  i suppose the databese structure is a bit different , as i checked , 
It would be nice if u could help ..

the website is pharmex(dot)ro  ,  so u can see i created the orizontal category menu , because at that tie this was not existing as extension ,

the best would be  to have any direct contact with you ..


Basara

Quote from: maury1971 on April 08, 2015, 04:37:14 PM
the version is 1.1.5 , php latest 5.5.3 i guess

also since 2-3 days orders emails are coming after 2 days delay

Hello. Looks like you have issues with your hosting account. Emails delay is not AbanteCart related.

Quote from: maury1971 on April 08, 2015, 04:37:14 PM
i never updated because i made some template  modifications , and was afraid to loose them ,   now i was going to make a fresh install ,  and wanted to move all  there ,  and the XML data backup does not restore well ,  i suppose the databese structure is a bit different , as i checked , 
It would be nice if u could help ..

the website is pharmex(dot)ro  ,  so u can see i created the orizontal category menu , because at that tie this was not existing as extension ,

the best would be  to have any direct contact with you ..

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maury1971

well forget about the email stuff .

what about the backup issue ?

maury1971

well i added a new php.ini with 128M memory size
and at backup i get

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 80 bytes) in /home/phmx/public_html/core/database/mysql.php on line 62

maury1971

well  i managed to get a backup, excluding data files , and feew other stuff from the table list ,  increasing allowed memeory size to 640M
but to use it ,  i suppose i have to update the Dbase structure .  as the newer ones  are different fields-columns  like date_added and date_modified 
also countries and country definitions .
I guess i have a bit of manual work to do :D

maury1971

or maybe i should install locally the Mysql Db , and run  sequantially all  upgrade sql files ,  starting from 1.1.6  to 1.2 ?
this could help to import the db on a fresh installation ??

Basara

Yes, you need run all upgrades.
Also you can install fresh cart and import all products with CSV

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