Customers are getting high shipping charges when ordering more than one item. Individual shipping is turn off on products but it appears Fedex module is sending request for multiple packages instead of just one package with one order.
When I run the estimator every item i add on multiplies the one item shipping cost. example: 1x2lbs item = $12, add another 2lbs item = $24, add another $36 and so on.
Need help please