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Author Topic: Just installed 1.2.4 Thumbnail images error.  (Read 15540 times)

Offline webdevmerc

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #15 on: September 29, 2015, 07:19:19 PM »
so, two solutions:
disable system check in your settings.
or
replace file core/helper/system_check.php by attached

Should everyone upgrading to 1.2.4 replace delivered 1.2.4 system_check.php with the file above?
(I haven't updated yet, but getting ready to...)

Offline abolabo

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #16 on: September 30, 2015, 08:29:30 AM »

Should everyone upgrading to 1.2.4 replace delivered 1.2.4 system_check.php with the file above?
(I haven't updated yet, but getting ready to...)

system check is not critical functionality. You can disable it in settings.
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Offline naturessa

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #17 on: October 03, 2015, 10:52:55 AM »
Does anyone knows, why just [cache enabled] "ON" doesn't want to be saved? For all other settings, changes are saving correctly...

I can not change it to "ON", after page refresh show "OFF".

I think this is a reason for error:
"Error: Unable to access or write to cache directory /var/www/username/data/www/sitename.com/system/cache/ Cache feature was disabled. Check permissions on directory and enable setting back."
which shows when I clean cache for "Configuration"  - System and store configurations

P.S.: I've updated the helper file, thx.

Offline Basara

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #18 on: October 05, 2015, 03:48:32 AM »
I think this is a reason for error:
"Error: Unable to access or write to cache directory /var/www/username/data/www/sitename.com/system/cache/ Cache feature was disabled. Check permissions on directory and enable setting back."
which shows when I clean cache for "Configuration"  - System and store configurations

Set 0777 for system/cache/ directory and subdirectories

Offline abolabo

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #19 on: October 05, 2015, 06:52:01 AM »
Does anyone knows, why just [cache enabled] "ON" doesn't want to be saved? For all other settings, changes are saving correctly...

I can not change it to "ON", after page refresh show "OFF".

I think this is a reason for error:
"Error: Unable to access or write to cache directory /var/www/username/data/www/sitename.com/system/cache/ Cache feature was disabled. Check permissions on directory and enable setting back."

web-server user of OS (note: !! not your cpanel user. i mean apache-user) does not have write permissions. set 777 for cache folder and it's subdirectories
“No one is useless in this world who lightens the burdens of another.”
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Offline naturessa

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #20 on: October 06, 2015, 01:06:48 PM »
May be I cant explain perfectly, not sure why you can't get what I mean.

I already wrote this folders are 777 and all subfolders.
folder cache/settings/ has files inside and they are update automatically everyday.


"Error: Unable to access or write to cache directory /var/www/username/data/www/sitename.com/system/cache/ Cache feature was disabled. Check permissions on directory and enable setting back."
which shows when I clean cache for "Configuration"  - System and store configurations

Set 0777 for system/cache/ directory and subdirectories

The QUESTION IS THE SAME:

Does anyone knows, why just [cache enabled] "ON" doesn't want to be saved? For all other settings, changes are saving correctly...

folders are 777 and subfolders too.
« Last Edit: October 06, 2015, 01:15:08 PM by naturessa »

Offline naturessa

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #21 on: October 06, 2015, 01:13:14 PM »
in admin panel
system/settings/system
Cache enabled (Can't make "ON") saved successfully as "ON", but after page refresh doesn't show as saved.

all other settings are saved correctly.

Offline abolabo

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #22 on: October 06, 2015, 01:47:37 PM »
please delete manually (from CPanel file-manager of ftp) all files and directories from system/cache folder and try again
...and let us know.
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Offline naturessa

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #23 on: October 07, 2015, 06:34:11 AM »
Nothing changed...

Still can not enable cache option... in settings
no error shows, as usual: looks like saved successfully, but after page refresh shows not saved again.

what change is that no "index.html" file anymore (as I deleted everything in cache as you asked), folder "settings" was recreated with three files inside.

When clearing configuration cache shows as usual:


Message status:
    critical

Date:
    10/07/2015 01:31:07 PM

Number of repetitions:
    2

Error: Unable to access or write to cache directory /var/www/username/data/www/sitename.com/system/cache/ Cache feature was disabled. Check permissions on directory and enable setting back.
« Last Edit: October 08, 2015, 11:00:22 AM by naturessa »

Offline abolabo

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #24 on: October 08, 2015, 03:52:43 AM »
error appear because cache directory is not writable for php.
There is no any other causes.
Can you give me ftp access to your site?
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Offline naturessa

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #25 on: October 08, 2015, 11:00:54 AM »
I've sent details in PM
Thank you.

Offline naturessa

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #26 on: October 08, 2015, 02:51:03 PM »

 made them 777 www-data or root for user and group.
Nothing helps..


folder "cache" and "system" 777 www-data, as I already tried before, doesn't help.

Nothing stops PHP to create folder "settings" and three files inside.

Offline tmat_fl

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #27 on: November 06, 2015, 04:07:36 PM »
I am having the same issue and although permission changes have been made in cPanel FileManager, nothing stops the errors.
Also, turning on the CACHE setting in the system admin area does not save. I turn it on and hit save only to display the setting is still off.

Any help here? Thanks.

Offline abolabo

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Re: Just installed 1.2.4 Thumbnail images error.
« Reply #28 on: November 09, 2015, 05:57:01 AM »
I am having the same issue and although permission changes have been made in cPanel FileManager, nothing stops the errors.
Also, turning on the CACHE setting in the system admin area does not save. I turn it on and hit save only to display the setting is still off.

Any help here? Thanks.

you can replace your core/lib/cache.php file by new (from dev. version 1.2.5) right now (https://github.com/abantecart/abantecart-src/blob/1.2.5/public_html/core/lib/cache.php)
or wait for 1.2.5 version release and upgrade core.
We plan to release this week,
“No one is useless in this world who lightens the burdens of another.”
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