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Author Topic: I can not add photos to the product! Help, please.  (Read 6479 times)

Offline sanfte

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I can not add photos to the product! Help, please.
« on: January 24, 2016, 06:07:39 PM »
Tell me, please, how to add a photo to the goods? Media tab, there is the "plus", and sub-tabs (images, audio, etc.) are not active.

ru: Подскажите, пожалуйста, как добавить фото к товарам? Во вкладке медиа + нет, подвкладки (изображения, аудио и т.д.) не активны.
« Last Edit: January 24, 2016, 06:09:54 PM by sanfte »

Offline llegrand

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Re: I can not add photos to the product! Help, please.
« Reply #1 on: January 24, 2016, 08:27:29 PM »
Please read the file permissions on this page and then check your files to see if they are set correctly.
http://docs.abantecart.com/pages/install/options/regular_installation.html

Offline sanfte

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Re: I can not add photos to the product! Help, please.
« Reply #2 on: January 25, 2016, 01:30:17 PM »
Fully I checked all the permissions on the files. The problem is not solved.
All the same, it is impossible to upload a photo.

AbanteCart version 1.2.5.
See the php info file.
« Last Edit: January 25, 2016, 01:33:15 PM by sanfte »

Offline webdevmerc

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Re: I can not add photos to the product! Help, please.
« Reply #3 on: January 26, 2016, 12:22:27 AM »
Do you have any popup blockers or anything?  I think I've seen those block the + thing before.  Also, try a different browser...

Offline Basara

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Re: I can not add photos to the product! Help, please.
« Reply #4 on: January 26, 2016, 12:24:07 AM »
Hello. Do you have any errors in the AbanteCart errorlog?

Offline sanfte

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Re: I can not add photos to the product! Help, please.
« Reply #5 on: January 28, 2016, 03:08:01 PM »
Thank you for attention. Problem solved.  :)
The fact is that ModSecurity blocking action performed by me rule: COMODO WAF: Blind SQL Injection ATTACK.
Hosting provider has corrected the error and the problem with downloading media files has been resolved.

Offline Basara

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Re: I can not add photos to the product! Help, please.
« Reply #6 on: January 29, 2016, 01:19:19 AM »
Hi.

Thank you for your reply. Mod Security may generate unexpected issues

 

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