Shopping Cart Operations > General Support

"Act on Behalf" not working

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helperbee:
Our current AbanteCart version is 1.2.5. The feature "act on half" doesn't not work when using HTTPS.
We only have one store.

This is the behavior: when Act on Behalf button is clicked, red popup message appears
"To act on behalf of customer in additional store you should to login into another store's admin side. Continue?"
Clicked Yes.
Login page is displayed with this URL
https://xxx.com/shop/?s=admin123&rt=sale/customer/actonbehalf&customer_id=28
I entered correct credentials, but error:
"Invalid token session. Please login again."

This issues was reported as a bug and logged a while back, but even after upgrading, the issue continues for our site.
What should I try?  Thank you for your kind assistance.

abolabo:
it's hard to answer. There can be a lot of causes..
we need to look on it.
can you give temporary access to your admin-side?

helperbee:
Yes. Thank you for responding! How do you suggest I do that? Do you want me to create you an admin account?

Basara:

--- Quote from: helperbee on February 17, 2016, 03:12:08 PM ---Yes. Thank you for responding! How do you suggest I do that? Do you want me to create you an admin account?

--- End quote ---

Hello. Send private message with admin access to abolabo He will check where is problem

abolabo:
i checked your admin and your case looks like:
 you created some additional store, some customers registered in it, and then this additional store was deleted, but assignment "customer-to-store" still present.
Can you please check you database table "customers", column "store_id".
 value must be the same as in table "stores".

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