Author Topic: Error: Incorrect login or password provided.  (Read 3378 times)

Offline panthersam

  • Newbie
  • *
  • Posts: 12
  • Karma: +2/-0
    • View Profile
Error: Incorrect login or password provided.
« on: April 26, 2016, 06:27:18 AM »
Hi Abantecart,
I manually upgrade my site from 1.2.2 to 1.2.6 using xml export method and also move the config.php file from old to new abantecart but during login Error: Incorrect login or password provided message will be come.Even if i newly register and login then also Error: Incorrect login or password provided. will come.

What is the solution for it?

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5819
  • Karma: +274/-2
    • View Profile
Re: Error: Incorrect login or password provided.
« Reply #1 on: April 26, 2016, 08:48:14 AM »
Hello.

Why you move config file? All passwords hashed with SALT key so I think that's why you cannot login
See manual how to upgrade
auto http://docs.abantecart.com/pages/upgrade/auto.html
Upgrade manually http://docs.abantecart.com/pages/upgrade/manual.html
move site to another hosting http://docs.abantecart.com/pages/tips/change_domain.html

Offline panthersam

  • Newbie
  • *
  • Posts: 12
  • Karma: +2/-0
    • View Profile
Re: Error: Incorrect login or password provided.
« Reply #2 on: April 26, 2016, 03:04:14 PM »
Hello,
I have a backup of this config.php file of previous.so what should i next do.How can i.

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5819
  • Karma: +274/-2
    • View Profile
Re: Error: Incorrect login or password provided.
« Reply #3 on: April 27, 2016, 01:20:09 AM »
If you want to migrate your products from old cart to new just export them from your current installation to new cart installation. That's all See http://docs.abantecart.com/pages/tools/export.html

Another way is upgrade your cart from 1.2.2 to 1.2.3  up to 1.2.6 see help links in my previous post


 

Database Error

Please try again. If you come back to this error screen, report the error to an administrator.