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Unable to add a resource

Started by ezdiscount, June 05, 2016, 02:16:21 PM

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ezdiscount

I am trying to add a resource for a downloadable product, and every time I try to add a zip file, I get the following error: App Error: AbanteCart core v.1.2.7 Error: Cannot get image size of file /home/ezwebsitestore/public_html/resources/image/18/73/3.png. File not found or it's not an image! in /home/ezwebsitestore/public_html/core/helper/utils.php on line 1116.

I checked, and the file "resources/image/18/73/3.png" is there.

I am at a loss. Any help would be appreciated.

Brad

Basara

Hello.

Please check file permissions to resources/image/ files

ezdiscount

#2
Permissions are set to 755.

I performed a clean install of AbanteCart cart and still can not add a resource. This error pops up while uploading: "File MANUALS.zip (error_Some problem happen with file upload. Check error log for more information)"

I check the error log and there is nothing in the log.

Basara

Hello.

For the non-images files check permissions for folder and files in the resources/download/ folder
If you cart is 1.2.7 try to enable System Check in Admin > Settings after some time it will message you in admin about wrong file permissions.

alvirtuoso

I had the same problem and solved by making all files and subfolders under resources folder as 777. I used Filezilla to change file permissions.

ecomi

I just updated to v1.2.8 and I don't get the side bar where images can be added anymore.  It's literally just not there.
I am no longer able to upload resources from any admin panel: Media Manager, Product, Categories or Manufacturers.

Suggestions?

Basara

Quote from: ecomi on December 05, 2016, 11:03:39 PM
I just updated to v1.2.8 and I don't get the side bar where images can be added anymore.  It's literally just not there.
I am no longer able to upload resources from any admin panel: Media Manager, Product, Categories or Manufacturers.

Suggestions?
Can you please provide screenshot? Good point is to enable System check in the AbanteCart setting. After 5-10 minutes new messages will appear in admin if something found.
Also check for errors in the AbanteCart error log

ecomi

See the attached screen shot of the media manager screen.

Basara

Thank you.

Clear browser cache and try to check again. If issue still there possibly not all files were upgraded

ecomi

I did have to do a manual upgrade.
I'm not sure why it wouldn't upgrade automatically.

I tried errors only level 0 for admin but no Error log data is collected at that level when going to the media manager.
The cpanel error log shows a memory allocation issue.
I've checked my PHP.ini and my memory limit looks correct.

System resource folders where all 755 but I change all resource files and subfolders to 777 to test but made no difference.

PHP Version 5.6.25
max_execution_time   30   30
max_file_uploads   20   20
max_input_nesting_level   64   64
max_input_time   60   60
max_input_vars   1000   1000
memory_limit   128M   128M
open_basedir   no value   no value
output_buffering   no value   no value
output_encoding   no value   no value
output_handler   no value   no value
post_max_size   64M   64M
precision   12   12
realpath_cache_size   16K   16K
realpath_cache_ttl   120   120

abolabo

try to enable system check in settings->system , then logout-login and look into messages
"No one is useless in this world who lightens the burdens of another."
― Charles Dickens

ecomi

This is all I get.
2016-12-08 18:10:03 -
2016-12-08 18:10:09 -
2016-12-08 18:10:19 -

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