System E-Mails go to Spam

[panski]

Hello.

System e-mail, such as order update, e-mail confirmation etc. go to spam folder.
I'm using SMTP, any idea how to fix this issue?

[Ollie]

Hello.
System e-mail, such as order update, e-mail confirmation etc. go to spam folder.
I'm using SMTP, any idea how to fix this issue?

I would try to create a filter to have those emails routed to an appropriate folder. What email application do you use?

[Basara]

Most of the major email providers use some kind of scoring mechanism to figure out how likely it is that an email is spam. If the email exceeds a certain threshold, it's filtered to the spam folder. The threshold changes for every receiving server, and some are configurable by the recipients.

Even your IP address/domain is important - some spam filters will flag an email if anyone with the same IP/domain has sent spam in the past.